Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
supportive work environment
Job Description
Phelan Family Brands is a well-established family owned and locally operated restaurant group committed to delivering exceptional dining experiences. Known for fostering a warm and supportive work environment, the company emphasizes team growth and personal development. With a reputation built on quality service and a dedication to hospitality, Phelan Family Brands is seeking passionate individuals to join their dynamic team. This group takes pride in maintaining a positive workplace culture that encourages employees to thrive and pursue advancement opportunities within the organization. Their continued success is rooted in a strong team ethic and a clear focus on customer satisfaction.
The role of a Food Runner at Phelan Family Brands, specifically for their Deep Lagoon location in Fort Myers, FL, is crucial to enhancing the overall guest experience. Food Runners are responsible for efficiently and carefully delivering food and beverages directly to guest tables while providing attentive, hands-on service throughout the dining process. This position requires excellent communication skills and a friendly demeanor as Food Runners frequently interact with guests to ensure satisfaction and address any needs or concerns promptly. The ideal candidate will be adept at multitasking and maintaining a brisk pace without compromising service quality or guest safety.
Food Runners must be thoroughly familiar with restaurant food recipes and quality standards to ensure proper handling and delivery of all menu items. They are required to read and interpret food tickets accurately to expedite orders in a timely manner, prioritizing those with longer wait times. Maintaining focus on food safety protocols is a top priority, and Food Runners serve as an important liaison between the kitchen staff, servers, managers, and guests. Their role includes ensuring beverages are refreshed, tables are properly cleared or reset, and that guest needs are observed and met proactively. This position offers an opportunity to be part of a vibrant and professional team dedicated to providing the best in class service in a welcoming environment. The commitment to a positive attitude, efficiency, and passion for hospitality is essential for success in this rewarding role.
The role of a Food Runner at Phelan Family Brands, specifically for their Deep Lagoon location in Fort Myers, FL, is crucial to enhancing the overall guest experience. Food Runners are responsible for efficiently and carefully delivering food and beverages directly to guest tables while providing attentive, hands-on service throughout the dining process. This position requires excellent communication skills and a friendly demeanor as Food Runners frequently interact with guests to ensure satisfaction and address any needs or concerns promptly. The ideal candidate will be adept at multitasking and maintaining a brisk pace without compromising service quality or guest safety.
Food Runners must be thoroughly familiar with restaurant food recipes and quality standards to ensure proper handling and delivery of all menu items. They are required to read and interpret food tickets accurately to expedite orders in a timely manner, prioritizing those with longer wait times. Maintaining focus on food safety protocols is a top priority, and Food Runners serve as an important liaison between the kitchen staff, servers, managers, and guests. Their role includes ensuring beverages are refreshed, tables are properly cleared or reset, and that guest needs are observed and met proactively. This position offers an opportunity to be part of a vibrant and professional team dedicated to providing the best in class service in a welcoming environment. The commitment to a positive attitude, efficiency, and passion for hospitality is essential for success in this rewarding role.
Job Requirements
- Ability to accurately read and process food tickets
- Excellent communication skills
- Ability to carry and balance multiple plates
- Positive attitude and ability to handle stress
- Commitment to maintaining food safety and quality standards
- Flexibility to work varying shifts
- Physical ability to be on feet for extended periods
Job Qualifications
- High school diploma or equivalent preferred
- Previous food service experience is an advantage
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of food safety standards
- Friendly and outgoing personality
- Ability to carry multiple plates safely
Job Duties
- Deliver food and beverages to tables quickly and carefully
- Expeditiously read and prioritize food tickets
- Communicate effectively with guests, servers, and managers
- Maintain knowledge of food recipes and quality standards
- Ensure adherence to food safety protocols
- Observe and attend to guest needs and table status
- Refill non-alcoholic drinks and pre-bus tables as needed
Job Criteria
Experience
No experience required
Job Location
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