Food and Beverage Manager

The Ritz-Carlton, located at 25 W 28th St, New York, New York, is a premier luxury hotel brand under the umbrella of Marriott International. With over 100 award-winning properties worldwide, The Ritz-Carlton is synonymous with exceptional service, elegance, and unparalleled guest experiences. The brand prides itself on creating memorable moments for guests through a combination of creativity, thoughtfulness, and compassionate hospitality. The company fosters an inclusive, diverse, and empowering work environment where employees are encouraged to be their best selves and deliver excellence consistently. As part of Marriott International, employees benefit from a global network of opportunities, professional growth, and a culture that values individual contributions and mutual respect. Equal opportunity employment is a cornerstone of The Ritz-Carlton's philosophy, ensuring fair treatment and inclusivity across all roles and departments.

This role is a full-time management position within the Food and Beverage department, with an annual salary range of $82,000 to $101,000, and eligibility for bonuses. The successful candidate will be entrusted with overseeing all food and beverage operations at the property, including culinary, restaurant, beverage, and room service functions. This leadership role demands a well-rounded professional with a deep understanding of food and beverage operations, team management, financial planning, and guest service excellence.

The Food and Beverage Manager at The Ritz-Carlton plays a pivotal role in maintaining the brand's Gold Standards, which include the Employee Promise, Credo, and Service Values. The manager will develop and implement comprehensive business plans for the food and beverage division that align with corporate goals. A core responsibility is to maximize guest and employee satisfaction while ensuring financial objectives are met or exceeded. The role includes managing budgets meticulously, maintaining positive cost control indices for dining and kitchen operations, and leading a motivated and empowered team. The manager must have strong interpersonal and communication skills, demonstrating integrity and leading by example to foster an environment of teamwork, continuous improvement, and superior service.

Additionally, the manager will champion exceptional customer service, taking proactive steps to address guest concerns and ensuring that all banquet functions and dining experiences exceed expectations. Human resource activities, such as coaching, mentoring, conducting performance reviews, and supporting career development, are integral components of the role. The manager is also responsible for compliance with corporate accounting and operational procedures and ensuring effective communication across departments.

Joining The Ritz-Carlton means becoming part of a dedicated team that sets the global standard for luxury hospitality. It is not just a job but a career path where professionals can grow, innovate, and make a lasting impact by delivering the highest level of service in the industry. Candidates will be stepping into a dynamic environment that values culture, talent, and diversity, offering both personal and professional fulfillment.