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Food & Beverage Full Service FOH Opportunities - (Host/Hostess, Tipped Food Runner, Tipped Busser)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Career development opportunities

Job Description

Universal Orlando Resort is a premier entertainment destination located in Orlando, Florida, known for its immersive theme parks and exceptional guest experiences. As a leader in the theme park and hospitality industry, Universal Orlando offers a dynamic work environment where creativity, inclusivity, and guest satisfaction are paramount. The resort provides a range of employment opportunities within its Food & Beverage divisions, specifically in full service front-of-house roles that contribute directly to the memorable dining experiences of its guests. These roles are casual, part-time positions designed for individuals who enjoy engaging with customers in a fast-paced, lively setting. Each position plays... Show More

Job Requirements

  • High school degree or GED preferred
  • Customer service or guest relations experience preferred
  • Previous experience in a food and beverage environment helpful
  • Must be eighteen years of age to serve alcoholic beverages
  • Must successfully complete Alcohol Awareness Program

Job Qualifications

  • High school degree or GED preferred
  • Customer service or guest relations experience preferred
  • Previous experience in a food and beverage environment helpful
  • Must be eighteen years of age to serve alcoholic beverages
  • Must successfully complete Alcohol Awareness Program
  • Equivalent combination of education and experience

Job Duties

  • Welcomes and greets guests, accommodates guests with special needs, quotes wait times, maintains an efficient wait list, directs guests to appropriate waiting areas and takes reservations, Escorts guests to table, reviews menu specials and provide guests with menus, Answers questions about the specific food operation and possesses full knowledge of food and beverage products served, Coordinates the orderly movement of people by monitoring table turns, walking the dining room, managing seating plans and understanding service capacities, Assist bussers in cleaning and resetting tables, Keeps venue clean and free of litter at all times, Understands and actively participates in environmental, health and safety responsibilities by following established policy, procedures, training and team member involvement activities, Performs other duties as assigned, Cleans and sanitizes tables, chairs, counters and fixtures in the dining area, Maintains a clean and enjoyable environment for guests by sweeping and or mopping floors, cleaning and emptying garbage receptacles, condiment stands and making sure that dirty trays are returned to the dish room, Stocks and replenishes condiment stands with all necessary supplies, Assists guests with their requests or needs including high chairs, booster seats, etc., Ensures plates are properly garnished and meet food quality standards before delivering items and serving to guests, Must have full knowledge of table numbers, seating positions, menu items, ingredients and must be able to describe items to guests, Maintains guest satisfaction, responds to guest requests and communicates needs to appropriate team member, Adheres to opening and closing duties, Engages and interacts with guests and employees in a positive outgoing manner

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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