Floor Manager

This job opportunity is with a dynamic and established hospitality company specializing in high-quality food and beverage services in a fast-paced, high-volume setting. The company is dedicated to creating an exceptional dining experience for guests while maintaining operational excellence and compliance with industry standards. As a leading venue in its field, the establishment prides itself on its commitment to hospitality, employee development, and customer satisfaction. The work environment is team-oriented, professional, and encourages continuous learning and growth through training and hands-on experience.

The role is for a Front-of-House (FOH) Manager who will play a critical role in supervising and managing the daily operations of all front-of-house activities. This supervisory position requires excellent leadership skills to ensure the smooth running of daily restaurant functions, effective guest interactions, and the delivery of gracious hospitality. The manager will serve as the point of contact between guests, FOH staff, and upper management, responsible for maintaining high standards in service, appearance, and overall operational efficiency.

The FOH Manager's responsibilities extend beyond guest interaction to include coordinating and overseeing employee responsibilities, managing scheduling, and ensuring compliance with health, safety, and company regulations. They will be actively involved in the hiring, training, evaluation, and development of front-of-house staff, fostering a positive team environment. Additionally, the role requires strong financial acumen for reconciling end-of-shift financials, inventory control, and supply ordering. The position demands a hands-on approach, including the ability to perform duties of all supervised employees as needed, ensuring that every aspect of the front-of-house operation meets company policies and customer expectations.

Attention to detail and organizational skills are paramount, as is the ability to thrive in a fast-changing environment while maintaining a focus on quality and hospitality. The manager will regularly communicate with back-of-house teams to synchronize service efforts, participate in training and meetings, and uphold sanitation and safety standards. This position represents a unique opportunity for a motivated hospitality professional looking to advance their career in a reputable company known for its commitment to team development and guest satisfaction.