Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Parkwest Casino is a leading entertainment and hospitality establishment known for its vibrant casino floor, exquisite dining options, and commitment to exceptional guest experiences. Located in California, Parkwest Casino blends the excitement of gaming with superior food and beverage services, creating a memorable atmosphere for guests from all walks of life. With a focus on inclusivity and diversity, Parkwest Casino is an equal opportunity employer, ensuring fair and respectful treatment for all team members regardless of race, gender, religion, or other protected characteristics. The company prides itself on delivering high standards in all areas, including customer service, food quality, and workplace environment. As a prominent destination, Parkwest Casino offers a dynamic workplace that supports career growth and values employee dedication and teamwork.
The Food and Beverage (F&B) Restaurant Server position at Parkwest Casino plays a crucial role in enhancing the guest experience by delivering attentive and personalized service in the casino’s restaurant setting. This full-time role, with an hourly wage of USD $16.90, requires a team-oriented professional ready to contribute to the casino’s reputation for excellent hospitality. The server’s responsibilities include taking and delivering food and drink orders accurately and promptly, maintaining cleanliness and organization within the restaurant, and upholding the casino's established standards of service.
Beyond the basic duties, the ideal candidate will actively anticipate guest needs, respond promptly to requests, and resolve any issues with diplomacy and tact to ensure complete customer satisfaction. The role demands a thorough knowledge of all menu items, including their preparation, ingredients, presentation, and portion sizes. Working on a 24/7 schedule, the candidate must be flexible with shifts, including evenings and weekends, and comply with all casino policies related to security and customer experience on the floor. This position also involves handling cash and credit transactions responsibly, practicing proper sanitation standards, and supporting upselling techniques to maximize revenue.
Parkwest Casino seeks individuals with strong organizational skills, the ability to multitask under pressure, and effective communication skills to collaborate with team members and engage positively with guests. The candidate must be capable of working independently and within a team, demonstrating reliability and a proactive approach to service improvement. Required certifications include a Responsible Beverage Service (RBS) certification and a California Food Handler Card, emphasizing the casino’s commitment to safety, legal compliance, and quality service.
This role demands physical stamina, including the ability to lift equipment and supplies up to 25 pounds, and the mental agility to maintain high performance in a fast-paced environment. Parkwest Casino values diversity and promotes an inclusive culture, providing equal employment opportunities without discrimination based on any legally protected category.
Joining Parkwest Casino as an F&B Restaurant Server offers more than just a job; it offers a chance to be part of a vibrant team where each member's contribution directly impacts the guests' enjoyment and the casino’s success. This position is perfect for motivated individuals eager to grow within the hospitality industry while delivering outstanding service in a unique and exciting setting.
The Food and Beverage (F&B) Restaurant Server position at Parkwest Casino plays a crucial role in enhancing the guest experience by delivering attentive and personalized service in the casino’s restaurant setting. This full-time role, with an hourly wage of USD $16.90, requires a team-oriented professional ready to contribute to the casino’s reputation for excellent hospitality. The server’s responsibilities include taking and delivering food and drink orders accurately and promptly, maintaining cleanliness and organization within the restaurant, and upholding the casino's established standards of service.
Beyond the basic duties, the ideal candidate will actively anticipate guest needs, respond promptly to requests, and resolve any issues with diplomacy and tact to ensure complete customer satisfaction. The role demands a thorough knowledge of all menu items, including their preparation, ingredients, presentation, and portion sizes. Working on a 24/7 schedule, the candidate must be flexible with shifts, including evenings and weekends, and comply with all casino policies related to security and customer experience on the floor. This position also involves handling cash and credit transactions responsibly, practicing proper sanitation standards, and supporting upselling techniques to maximize revenue.
Parkwest Casino seeks individuals with strong organizational skills, the ability to multitask under pressure, and effective communication skills to collaborate with team members and engage positively with guests. The candidate must be capable of working independently and within a team, demonstrating reliability and a proactive approach to service improvement. Required certifications include a Responsible Beverage Service (RBS) certification and a California Food Handler Card, emphasizing the casino’s commitment to safety, legal compliance, and quality service.
This role demands physical stamina, including the ability to lift equipment and supplies up to 25 pounds, and the mental agility to maintain high performance in a fast-paced environment. Parkwest Casino values diversity and promotes an inclusive culture, providing equal employment opportunities without discrimination based on any legally protected category.
Joining Parkwest Casino as an F&B Restaurant Server offers more than just a job; it offers a chance to be part of a vibrant team where each member's contribution directly impacts the guests' enjoyment and the casino’s success. This position is perfect for motivated individuals eager to grow within the hospitality industry while delivering outstanding service in a unique and exciting setting.
Job Requirements
- minimum age of 21 years
- ability to lift and carry up to 25 pounds
- pass background check and drug test
- available for flexible full-time shifts including evenings and weekends
- ability to handle conflicts tactfully
- availability for 24/7 work environment
- willingness to adhere to casino security guidelines
Job Qualifications
- high school diploma or equivalent
- 2-4 years of experience in a similar quality environment
- responsible beverage service (RBS) certification
- california food handler card
- strong organizational skills
- excellent communication skills
- ability to work independently and as part of a team
Job Duties
- take orders from guests
- deliver meals and drinks promptly
- maintain cleanliness and sanitation of the restaurant
- ensure compliance with casino policies and standards
- anticipate and respond to customer needs
- handle cash and credit transactions properly
- resolve customer complaints diplomatically
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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