F&B Manager

NYC, NY, USA|Onsite

Job Overview

Compensation

Salary

Range $70,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Training and Development

Employee wellness programs

Job Description

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. Established with a 30-year track record, Highgate has distinguished itself as an innovator in the hospitality industry by providing expert guidance throughout all stages of the property cycle, from planning and development to recapitalization and disposition. The company excels in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, showcasing contemporary programming infused with digital acumen. Utilizing industry-leading revenue management tools, Highgate efficiently identifies and anticipates evolving market dynamics, driving outperformance and maximizing asset value. Led by an executive team of seasoned hospitality leaders with corporate offices worldwide, Highgate is a trusted partner to top ownership groups and major hotel brands. For more information, visit www.highgate.com.

Situated in the vibrant heart of midtown Manhattan, next door to one another on 44th Street, Millennium Premier and Millennium Times Square hotels offer prime locations just steps away from Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier is a newly renovated four-star boutique-style hotel featuring 124 well-appointed rooms and an exclusive private lounge for guests. Millennium Times Square boasts 626 spacious guest rooms and suites, some offering breathtaking views of Times Square, along with function spaces and a soon-to-be-reopened restaurant and bar in Fall 2026.

The Food & Beverage Manager role at these prestigious properties is critical to ensuring the smooth, profitable, and high-quality operation of all F&B outlets. This position is responsible for coordinating, supervising, and directing daily F&B outlet operations while maintaining excellent product and service standards. The ideal candidate will drive business growth by marketing innovative ideas, reducing employee turnover, managing revenue and payroll budgets, and consistently ensuring exceptional guest experiences. This full-time, yearly compensated role requires exceptional leadership skills, operational expertise, and a commitment to maintaining the highest quality and compliance standards in all F&B aspects.

Job Requirements

High school diploma or equivalent
Proven experience in food and beverage management or related hospitality roles
Strong leadership and supervisory skills
In-depth knowledge of food safety, health and sanitation regulations
Excellent communication and interpersonal abilities
Capability to handle multiple priorities in a fast-paced environment
Ability to work flexible hours including weekends and holidays
Proficiency in preparing reports and managing budgets
Demonstrated problem-solving skills
Willingness to participate in training and professional development
Commitment to uphold company standards and promote team collaboration
Physical ability to be on feet for extended periods
Familiarity with local liquor laws
Experience in loss prevention procedures
Ability to maintain confidentiality and handle sensitive information

Job Qualifications

Excellent verbal and written communication skills with all levels of employees and guests
Effective listening and ability to clarify concerns raised by employees and guests
Strong multitasking and prioritization skills to meet deadlines
Attentive, friendly, courteous, and service-oriented approach in all interactions with guests and employees
Participation in hotel required meetings and trainings
Experience in M.O.D. coverage as required
Commitment to maintaining regular attendance as per Highgate Hotel standards
High standards of personal appearance and grooming, including wearing nametags
Compliance with Highgate Hotel standards and regulations for safe and efficient hotel operations
Ability to identify problem areas and assist in implementing solutions for productivity improvement
Proficiency in handling and solving problems including anticipating and preventing issues
Skill in understanding and evaluating complex information and data from various sources
Capacity to maintain confidentiality of information
Ability to maintain a warm and friendly demeanor at all times

Job Duties

Oversee all aspects of the daily operation of the outlet
Supervise outlet personnel
Respond to guest complaints in a timely manner
Work with other F&B managers and keep them informed of issues as they arise
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Assist in coordinating and monitoring all phases of loss prevention in the outlet
Prepare and submit required reports in a timely manner
Ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans
Monitor quality of service in F&B outlet
Assist in menu planning and preparation
Ensure compliance with all local liquor laws, and health and sanitation regulations
Ensure compliance with SOPs in all outlets
Ensure compliance with requisition procedures
Be visible on the floor and assist staff as needed during each meal period
Conduct staff performance reviews in accordance with Highgate Hotel standards
Ensure the training of employees on SOPs and technical job tasks
Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
Interview candidates for front-of-house F&B positions and follow standards for hiring approvals
Complete tip reporting
Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards
Ensure overall guest satisfaction