Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,300.00 - $99,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
access to wellness programs
Job Description
Highgate is a premier real estate investment and hospitality management company that stands out as a recognized innovator within the hospitality industry. Operating dominantly in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has successfully expanded its footprint internationally into Europe, Latin America, and the Caribbean. The company manages an impressive portfolio of global properties valued at over $20 billion, generating cumulative revenues exceeding $5 billion. Highgate is deeply involved in every stage of the hospitality property lifecycle—from initial planning and development, through recapitalization or disposition, to sophisticated ongoing asset management. The company’s... Show More
Job Requirements
- Culinary degree from an accredited institution
- minimum of 5 years progressive experience in the hospitality sector
- prior supervisory experience required
- strong knowledge of food and beverage preparation techniques
- understanding of health and safety sanitation laws and liquor regulations
- ability to work long hours including weekends and holidays
- capacity to lift up to 50 pounds occasionally and/or 20 pounds frequently
- excellent verbal and written communication skills
- strong multitasking and organizational skills
- ability to approach guests and employees with a warm and friendly demeanor
- attendance at required meetings and trainings
- ability to maintain high standards of personal appearance and grooming
- compliance with company standards and regulations
- ability to maintain confidentiality
- prompt problem identification and resolution skills
- flexibility in scheduling to meet hotel needs
- willingness to participate in Manager on Duty coverage as scheduled
Job Qualifications
- A 2-year, 3-year or 4-year culinary degree
- at least 5 years of progressive experience in a hotel or a related field
- previous supervisor responsibility
- knowledge of food and beverage preparation techniques
- understanding of health department rules and regulations
- familiar with liquor laws and regulations
- ability to effectively communicate both verbally and written with employees and guests
- effective at listening to, understanding, and clarifying concerns
- ability to multitask and prioritize
- attentive, friendly, courteous and service-oriented manner
- ability to maintain confidentiality of information
- problem-solving skills
- ability to understand and evaluate complex information from various sources
- ability to conduct staff performance reviews
- experience with menu creation and implementation
- proficiency in payroll and food cost management
Job Duties
- Work with other F&B managers and keep them informed of F&B issues as they arise
- keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- coordinate and monitor all phases of Loss Prevention in kitchen areas
- prepare and submit required reports in a timely manner
- monitor quality of all food product and presentation
- ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans
- oversee all aspects of the daily operation of the kitchen and food production areas
- respond to guest complaints in a timely manner
- ensure compliance with SOPs in all outlets
- ensure compliance with requisition procedures
- conduct staff performance reviews in accordance with Highgate Hotel standards
- understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards
- know and enforce all local health department sanitation laws
- work with the Director of F&B to create and implement menus
- design and implement employee cafeteria rotating menu and oversee cafeteria operations
- coordinate, supervise and direct the Stewarding Department
- compute daily food cost
- develop proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc.
- understand daily forecasts and customer counts
- coordinate all par stock levels
- assess food portion size, visual appeal, taste and temperature of items served
- direct and train all chefs to ensure adequate operation in all outlets
- create menus for prospective clients
- review and approve weekly payroll
- check food purchases for proper ordering, quality and price structure
- oversee daily activities such as preparation for all food items, receiving daily inventories, log-on report and food cost report
- communicate to Engineering any physical maintenance problems
- assist catering sales on all special menus and price structures
- participate in required M.O.D. program as scheduled
Job Location
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