You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,700.00 - $81,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k with employer match
Paid Time Off
Career Development
Life insurance
long term disability
short term disability
Employee assistance program
Referral Bonus Program
Carpool reimbursement
Employee Discounts
Employee lunch
Job Description
The Resort at Paws Up is Montana's premier luxury ranch resort, beautifully situated on a sprawling 37,000-acre ranch that gracefully captures the essence of the American West. As a family-owned and award-winning destination, the resort merges rustic charm with upscale comfort, offering guests an unparalleled hospitality experience in one of the most breathtaking settings in the country. The resort is renowned for its wide range of bespoke outdoor adventures and luxurious accommodations, providing a perfect balance between rugged outdoor activities and indulgent relaxation. This unique blend attracts discerning travelers seeking both adventure and refined service in an authentic Western atmosphere.... Show More
Job Requirements
- Bachelor’s degree in hospitality or business field or similar work experience/training
- Expert experience in catering or conference services management
- Knowledge of Forbes and service management
- Proven ability to lead and manage a team
- Valid driver’s license
Job Qualifications
- Bachelor’s degree in hospitality or business field or similar work experience/training
- Expert experience in catering or conference services management
- Knowledge of Forbes and service management
- Proven ability to lead and manage a team
- Valid driver’s license
Job Duties
- Coordinate overall operation of all resort events and catering provided by the Resort at Paws Up
- Manage and advise team on events from time of booking, remote and onsite planning, through execution of event, billing and departure
- Participate in and attend all pre-con and guest related meetings, and actively support the Special Events, Sales & Marketing Team, and the Resort
- Contribute in the communication, planning details, and coordination of all aspects of event and meeting planning
- Contact upcoming group, guests, and vendors a minimum of 60 days prior to arrival
- Assist with preparing detailed Group/Event Profiles and Banquet Event Orders for special events and/or meetings
- Ensure accurate documentation and communication for all aspects of resort events and meetings, including menus, dietary needs, meeting set-up and decor, audio-visual needs, client profiles, rooming lists, transportation details, amenities, billing, and other pertinent information
- Assist all Resort departments with proper execution of events and/or meetings
- Conduct onsite inspections and advance preparations for all events
- Ensure accurate and detailed information is streamlined between Events & Catering, Special Events, Sales & Marketing, the Food & Beverage Department, and the Culinary Team
- Attend and sometimes conduct Banquet Event Orders and Special Events meetings based on Resort needs
- Oversee pre-event operational communication, including coordinating organizational calls with guest participants and key Paws Up staff, and creating and distributing contact lists
- Act as the primary on-property point of contact for all incoming featured participants, with responsibilities including welcoming them in person, ensuring on-property transportation and accommodations are ready upon arrival, providing amenities, and communicating their itineraries, responsibilities and locations to them
- Act as the primary operational representative for Special Events on property throughout the year, collaborate and coordinate with other key Resort staff to plan, set up, execute and take down the events themselves
- Assist with various on-going administrative support, including ordering needed supplies and scheduling payment of fees
- Partner with Sales & Marketing staff to help ensure that events are well publicized generally, and effectively promoted on property specifically
- Manage inventory of all Resort event supplies
- Assist in creating guest itineraries to ensure maximum value in their stay
- Work with the Special Events and Sales & Marketing Team to develop new ideas and methods for maximizing the Resort property for outdoor events and group activities
- Ensure that event and meeting group leads have direct contact information and are clearly informed of all schedules, locations, and amenities
- Work with VP of Sales, Director of Restaurants, Executive Chefs, Sales & Marketing Department, and onsite management team to ensure the experience of the client and guest exceeds their expectations and curate a personalized memorable experience
- Oversee the accurate and timely submission of all catering permits as well as ensuring proper postings at offsite events with necessary documentation
- Obtain appropriate approval of the VP Of Sales for all purchases, rental or leasing of equipment or supportive requirements of event and/or groups prior to the actual date of use
- Oversee the execution of all special events, meetings, invitational events, and promotions as assigned
- Set, communicate and maintain timelines and priorities on every project
- Maintain and develop guest, client, and vendor relationships
- Manage operational and administrative functions to ensure specific projects are delivered efficiently
- Maintain up-to-date awareness of Resort information and amenities
- Assist with the coordination of in-house meetings and events
- Contribute to the Resort’s revenue potential by assessing/monitoring room rental, site fees, delivery/storage fees, menu upselling, transport & service fees and other revenue-generating factors in accordance with the sales contract and Resort policies
- Keep the VP of Sales, Executive Chefs, Director of Restaurants, and Sales & Marketing Teams promptly and fully informed of all problems or unusual matters of significance
- Keep up-to-date knowledge on all menu items including preparation, allergens, and alternative preparations
- Understand the function of and be able to work in all Resort outlets as requested
- Assist with routinely scheduled interdepartmental meetings following events and/or meetings to assess successes and areas where improvements can be made
- Aid in special event committees as a lead role in coordinating in-house special events
- Ensure that special events group have direct contact information and are clearly informed of all schedules, locations, and amenities
- Schedule staff according to volume of business and budget constraints
- Understand each event/meeting function and train according to Resort standards
- Work closely with direct reports to ensure they have tools and support needed
- Work to continually improve guest satisfaction while assisting in maintaining operating budget
- Improve service by providing guidance, feedback, and coaching when needed
- Submit future goals, operational improvements, and personnel management to the Managing Director
- Identify, address and document individual team member performance problems according to standard operating procedure
- Maintain flexible hours including evenings, weekends, and holidays due to the cyclical nature of the hospitality industry
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: