Event Technician, Audio Visual - Hiring Event DFW/ Coppell 7/22

Encore is a leading global event technology company specializing in providing cutting-edge audiovisual solutions for hospitality environments such as hotels and convention centers. With a reputation for excellence and innovation, Encore supports a wide range of events from small meetings to large-scale conferences, ensuring every event runs seamlessly through expert technical support and high-quality equipment. The company values inclusivity, continuous learning, and delivering world-class service to clients and event attendees. Encore emphasizes employee growth through comprehensive training programs and a supportive work culture that celebrates diversity and employee strengths.

The Technician role at Encore is a vital position responsible for the setup, operation, and breakdown of basic and small-scale audiovisual equipment within hospitality settings such as hotels and convention centers. Reporting to Operations Managers or Directors, the Technician ensures flawless event execution by accurately handling all audiovisual needs while maintaining excellent customer service at all stages of an event. This role involves direct interaction with clients, ensuring their audiovisual requirements are met and continuously monitoring equipment during events to preemptively address any technical issues. The Technician plays a key part in upholding the company's reputation by fostering strong client relationships and utilizing floor up-selling techniques to enhance revenue.

In this role, the Technician will demonstrate technical expertise in troubleshooting and resolving equipment or software challenges professionally and efficiently. Responsibilities also include completing system entries, following company processes, and collaborating with vendors and other staff to manage equipment logistics smoothly. This position demands physical stamina as it involves lifting equipment up to 50 pounds and working in various physical postures such as standing, walking, kneeling, and bending. Flexibility in work hours is essential as the role includes irregular schedules with possible evenings, weekends, holidays, and on-call duties.

Encore offers a competitive hourly pay range of $14.22 to $18.49 for this position, with compensation influenced by experience, skills, location, and travel requirements. Additional opportunities for overtime, bonuses, and incentives may be available. Beyond compensation, Encore provides a robust benefits package designed to support the wellbeing of their employees and their families, ensuring a productive and enjoyable workplace experience. The company is dedicated to nurturing a welcoming and inclusive work environment where every individual is appreciated for their unique contributions. Technicians at Encore are key contributors to the company’s mission of delivering exceptional event technology services that surpass client expectations while fostering personal and professional growth.