Event Operations Manager, (Contract)

Smartly is a leading AI-powered advertising technology company dedicated to transforming advertising experiences for brands and consumers alike. The company offers a comprehensive advertising platform that integrates media, creativity, and intelligence, enabling it to power over 800 billion impressions and generate more than 300 billion creatives annually. This platform allows brands and advertisers to achieve tangible business outcomes by managing creative and media campaigns for over 700 brands globally. With a substantial $6 billion in ad spend across major media outlets such as Facebook, Google, Instagram, Pinterest, Snap, and TikTok, Smartly has established itself as a pioneer in the ad tech landscape. The company stands out as the only recognized Leader in The Forrester Wave: Creative Advertising Technologies, underscoring its commitment to delivering high-impact results.

Smartly’s global presence is marked by a multinational team of over 750 employees from more than 60 nationalities operating across 13 countries. The company's culture emphasizes inclusivity, respect, and a strong commitment to diversity, equity, and inclusion. This supportive environment fosters innovation and collaboration, providing employees with ample opportunities to grow and make meaningful contributions in a fast-paced technology-driven domain.

The Event Operations Manager role at Smartly is a contract position designed to enhance the planning, execution, and scaling of events that power Smartly’s global initiatives. With a term of three months at approximately 30 hours per week, this role focuses heavily on optimizing event operations through system management, data handling, and event production support. The role’s responsibilities are split with 60% dedicated to event operations and systems-building, ensuring that event registration platforms such as Zuddl run smoothly, while the remaining 40% involves direct event production duties to maintain high-quality, consistent event experiences.

Key to this position is the ownership and management of event registration systems, including designing precise registration flows and managing complex ticketing configurations to meet diverse event needs. Attendee data management and analytics are crucial, with the manager ensuring flawless data accuracy and insightful segmentation to inform business decisions. Collaboration across functional teams including Marketing, Finance, Revenue, and Production is vital to maintain operational alignment and streamline event delivery. Additionally, the manager supports budget oversight, vendor sourcing, and on-site execution, helping to deliver impactful programs within financial targets.

This role demands excellent project management skills to keep event timelines on track and the ability to handle complex stakeholder relationships efficiently. Candidates should be adaptable, detail-oriented, and driven to thrive in dynamic and sometimes ambiguous environments, embodying an entrepreneurial spirit. The position offers competitive pay ranging from $50 to $65 USD per hour, reflecting the candidate’s expertise and market location. This hybrid role is an excellent opportunity for professionals seeking to apply their event operations expertise in a cutting-edge technological setting, contributing directly to global brand engagement and growth strategies at Smartly.