Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Employee wellness programs
Job Description
The City of Rochester is currently offering a direct hire opportunity for a dynamic and highly organized Events Coordinator to join a prestigious high-end boutique hotel and event venue located in Rochester, NY. This esteemed establishment is known for delivering luxurious hospitality experiences, catering to an upscale clientele seeking elegant and memorable event experiences. The hotel uniquely combines the charm of boutique luxury with the sophisticated amenities and personalized service expected from a top-tier venue. This position presents an exciting chance to work in a professional environment that emphasizes guest satisfaction, meticulous attention to detail, and flawless event execution. As an Events Coordinator at this distinguished property, you will be immersing yourself in the world of luxury event planning, participating directly in the design, coordination, and execution of a broad range of events that include elegant weddings, upscale social celebrations, corporate meetings, and private dinners. The coordinator plays a crucial role in managing every detail from the initial client inquiry through to the successful completion of each event, ensuring continuity, professionalism, and a seamless guest experience.
This role appeals to candidates who are passionate about hospitality and event production and possess a polished, guest-focused approach. Experience working in environments such as boutique hotels, luxury venues, upscale private clubs, or exclusive restaurants is particularly valuable, as the role demands understanding the nuances of sophisticated service and event delivery. The successful candidate will be responsible for acting as the primary point of contact throughout the event lifecycle, from conducting site tours and client consultations, creating detailed proposals and event documentation, to overseeing event execution, including leading pre-shift briefings and directing staff operations on the day of the event. This position also involves working closely with multiple internal hotel departments—including sales, culinary, banquets, housekeeping, and front desk teams—as well as coordinating with approved preferred vendors covering floral arrangements, rentals, entertainment, and AV services.
Beyond the logistical responsibilities, the Events Coordinator must embody the brand’s high standards, ensuring event spaces not only meet but exceed quality, presentation, and service expectations. This dedication to excellence contributes to building and maintaining strong client relationships that drive repeat business and positive referrals. Key parts of the role include managing event staffing, scheduling, and hiring, as well as budgeting and financial tracking related to event planning. Accurate documentation through updated client files, contracts, and invoicing is critical for operational reporting and forecasting. Candidates should ideally have familiarity with event management or CRM software to enhance productivity and data accuracy. The position requires exceptional organizational and time-management skills along with strong verbal and written communication, a professional appearance reflective of a luxury hospitality brand, and the ability to multitask efficiently while remaining calm under pressure. Availability to work evenings, weekends, and holidays is also necessary due to the event-driven nature of the role.
The Events Coordinator role at this boutique hotel venue offers a unique opportunity to be part of a respected luxury hospitality team committed to creating unforgettable events and delivering outstanding guest experiences. The job offers the chance to apply your expertise in event coordination within a vibrant, fast-paced, and rewarding environment where your efforts significantly impact the success and reputation of the property and its prestigious clientele. This direct hire position is tailored for professionals who aim to advance their career in boutique hotel event management and hospitality with competitive compensation reflective of experience and skill. If you are driven by a passion for hospitality excellence and event management, this role in Rochester, NY, provides an excellent career platform to showcase your talents.
This role appeals to candidates who are passionate about hospitality and event production and possess a polished, guest-focused approach. Experience working in environments such as boutique hotels, luxury venues, upscale private clubs, or exclusive restaurants is particularly valuable, as the role demands understanding the nuances of sophisticated service and event delivery. The successful candidate will be responsible for acting as the primary point of contact throughout the event lifecycle, from conducting site tours and client consultations, creating detailed proposals and event documentation, to overseeing event execution, including leading pre-shift briefings and directing staff operations on the day of the event. This position also involves working closely with multiple internal hotel departments—including sales, culinary, banquets, housekeeping, and front desk teams—as well as coordinating with approved preferred vendors covering floral arrangements, rentals, entertainment, and AV services.
Beyond the logistical responsibilities, the Events Coordinator must embody the brand’s high standards, ensuring event spaces not only meet but exceed quality, presentation, and service expectations. This dedication to excellence contributes to building and maintaining strong client relationships that drive repeat business and positive referrals. Key parts of the role include managing event staffing, scheduling, and hiring, as well as budgeting and financial tracking related to event planning. Accurate documentation through updated client files, contracts, and invoicing is critical for operational reporting and forecasting. Candidates should ideally have familiarity with event management or CRM software to enhance productivity and data accuracy. The position requires exceptional organizational and time-management skills along with strong verbal and written communication, a professional appearance reflective of a luxury hospitality brand, and the ability to multitask efficiently while remaining calm under pressure. Availability to work evenings, weekends, and holidays is also necessary due to the event-driven nature of the role.
The Events Coordinator role at this boutique hotel venue offers a unique opportunity to be part of a respected luxury hospitality team committed to creating unforgettable events and delivering outstanding guest experiences. The job offers the chance to apply your expertise in event coordination within a vibrant, fast-paced, and rewarding environment where your efforts significantly impact the success and reputation of the property and its prestigious clientele. This direct hire position is tailored for professionals who aim to advance their career in boutique hotel event management and hospitality with competitive compensation reflective of experience and skill. If you are driven by a passion for hospitality excellence and event management, this role in Rochester, NY, provides an excellent career platform to showcase your talents.
Job Requirements
- associate's degree or 5+ years relevant experience
- experience in boutique hotels, luxury venues, or event-specific environments
- familiarity with event management or crm software
- strong organizational and communication skills
- professional appearance
- ability to multitask and work under pressure
- availability for evenings, weekends, and holidays
Job Qualifications
- associate's degree or equivalent experience in hospitality or event management
- minimum 5 years of relevant experience in boutique hotels, luxury venues, or wedding/event-specific environments
- proficiency with event management or crm software
- exceptional organizational and time-management skills
- strong written and verbal communication abilities
- professional appearance and demeanor
- ability to multitask and prioritize effectively
- availability to work evenings, weekends, and holidays
- familiarity with vendor coordination and budgeting processes
Job Duties
- serve as the primary point of contact for clients throughout the event lifecycle
- conduct site tours and client consultations
- create proposals and event documentation
- develop and distribute banquet event orders (beos) to internal departments
- manage event staff including hiring and scheduling
- lead pre-shift and direct event staff and operations flow on event days
- deliver a personalized, superior service consistent with a luxury boutique brand
- anticipate client needs and proactively resolve issues
- maintain strong client relationships to drive repeat business and referrals
- oversee event setup, execution, and breakdown
- act as liaison between clients, vendors, and hotel departments
- ensure event spaces meet brand standards for quality, presentation, and service
- coordinate with approved preferred vendors such as floral, rental, entertainment, av
- work with kitchen for event planning and budgeting
- support sales initiatives and assist with event bookings
- maintain accurate client files, contracts, and invoices
- track event budgets, payments, and final billing
- update event management systems and contribute to forecasting and reporting
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