Entertainment & Sales Manager

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $42,800.00 - $91,700.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401k

Educational tuition reimbursement

Paid Time Off

Employee assistance program

Job Description

American Place Casino is a premier gaming and entertainment destination located in the Chicagoland area. With a mission to provide unparalleled hospitality and an unforgettable guest experience, the casino is more than just a gaming venue—it’s a vibrant community where team members thrive on growth opportunities and a culture centered on inclusivity and fun. American Place Casino is committed to elevating standards of excellence while providing a workplace that fosters collaboration, development, and engagement. The casino's reputation for delivering exceptional entertainment and hospitality makes it a sought-after destination for locals and visitors alike, dedicated to crafting memorable experiences through dynamic programming and superior guest service.

The Entertainment Manager position at American Place Casino is a vital role responsible for leading and managing the casino's live entertainment offerings. The role entails overseeing the entire lifecycle of entertainment events—from talent booking and contract management to scheduling and day-of-show execution. This position requires a creative and organized individual who is passionate about hospitality and understands how live entertainment drives guest engagement, revenue, and supports the casino's overarching mission. As the primary point of contact for artists, vendors, and internal departments, the Entertainment Manager will collaborate across teams such as Security, Food & Beverage, Marketing, and Player Development to ensure seamless event execution. The ideal candidate must bring professionalism, a guest-first mindset, and a proactive approach to managing multiple priorities in a fast-paced environment. With a focus on delivering high-quality events, the Entertainment Manager plays a strategic role in contributing to the property’s financial success by monitoring budgets, ROI, and performance metrics.

This full-time role offers a competitive salary range of $60,000 to $97,500, reflecting the importance of the position within the casino’s operations. The Entertainment Manager will shape the entertainment calendar to include approximately 40 to 50 shows annually, featuring a diverse array of local, regional, and national acts such as comedians, solo performers, duos, and small bands aligned with the casino’s guest demographics. This position demands a detail-oriented, energetic team player who thrives on creating inclusive, fun, and memorable experiences that enhance every guest’s visit. The role also requires compliance with gaming regulations and licensing requirements to uphold the casino’s standards. American Place Casino’s commitment to equal opportunity employment ensures a diverse and supportive workplace where every employee has the chance to succeed and grow.

Job Requirements

3-5 years of experience in live entertainment, event coordination, hospitality, casino entertainment, or a related field
Ability to manage full event lifecycle including talent booking, contract coordination, and show execution
Proven track record of collaborating across multiple departments for event success
Ability to maintain budgets and report on entertainment program performance
Must be able to obtain and maintain necessary certifications and/or licenses as required by local gaming regulations
Strong guest-service orientation and professionalism
Excellent communication and organizational skills
Ability to thrive in a fast-paced, team-driven environment
Comfortable managing a 250-capacity venue operations and basic AV requirements

Job Qualifications

3-5 years of experience in live entertainment, event coordination, hospitality, casino entertainment, or related field
Experience supporting or managing the full event lifecycle including talent coordination, scheduling, contracts, and day-of-show execution
Experience serving as a primary point of contact for vendors, performers, or guests in a live event environment
Experience coordinating across multiple departments such as Security, Marketing, F&B, Operations, or Technical teams
Experience tracking budgets and reporting on performance for revenue-driven entertainment programs
Strong organizational and communication skills
Detail-oriented and proactive approach
Ability to manage multiple priorities in a fast-paced environment

Job Duties

Lead the execution of a high-quality entertainment program that drives guest engagement, revenue, and overall property experience
Manage the full lifecycle of entertainment events, including talent booking, contract coordination, scheduling, and day-of-show execution
Maintain oversight of budgets, reporting, and performance metrics to ensure alignment with financial goals and operational standards
Ensure compliance with all gaming regulations, licensing requirements, and performance rights organizations
Bring professionalism, accountability, and a guest-first mindset to every interaction
Ensure each event reflects the property’s commitment to exceptional hospitality and memorable guest experiences
Source and book local, regional, and national entertainment acts aligned with casino demographics
Manage offer flow and contract execution with oversight from the Director, ensuring timely and accurate compensation to talent and agencies
Develop and maintain a year-round entertainment calendar including comedy, live music, themed nights, and lounge acts
Serve as primary point of contact for performers, overseeing load-in, sound checks, and show timing
Coordinate with Security, EVS, F&B, Marketing, Player Development, and other departments to ensure seamless event execution
Oversee basic lighting and sound requirements for a 250-capacity venue in partnership with house technician
Manage artist hospitality including riders, green room setup, and overall performer experience
Maintain ticketing systems including show builds, seating configurations, asset coordination, and VIP ticketing execution
Track entertainment spend and provide monthly reporting on ROI including impact on casino drop/win
Partner with Marketing to promote entertainment offerings and drive attendance
Collaborate with Food & Beverage to maximize revenue during live entertainment events