Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.50
Benefits
competitive pay
flexible scheduling
Employee Discounts
Opportunities for advancement
Supportive team environment
Training and development programs
positive work atmosphere
Job Description
East Austin Hotel is a contemporary hotel located in the vibrant East Austin neighborhood in Austin, Texas. Known for its warm hospitality and convenient location, the hotel caters to both business travelers and tourists seeking a comfortable and welcoming place to stay with easy access to local attractions, restaurants, and entertainment. East Austin Hotel prides itself on offering exceptional guest services, inviting atmospheres, and maintaining high standards of cleanliness and customer satisfaction, making it a preferred destination for guests looking for quality accommodations in the Austin area.
The host or hostess position at East Austin Hotel plays a cr... Show More
The host or hostess position at East Austin Hotel plays a cr... Show More
Job Requirements
- Minimum of high school diploma or equivalency
- must possess English language skills sufficient to fully comprehend job assignments including ability to read, write and communicate in English fluently
- must have reliable transportation
- ability to stand and walk for extended hours
- ability to perform repetitive wrist and finger movements
- able to handle or feel objects
- able to reach with hands and arms
- able to climb stairs, balance, stoop, kneel, crouch or crawl
- able to work approximately 8 or more hours standing per day
- able to lift 20 to 25 pounds rarely
Job Qualifications
- Minimum of high school diploma or equivalency
- must possess English language skills sufficient to fully comprehend job assignments
- must be able to convey information and ideas clearly
- able to evaluate and choose alternate courses of action quickly and accurately
- effective in handling and solving problems
- ability to gather and use information to resolve problems
- effective listener
- able to prioritize work
- communicates effectively with all management levels
- maintain high standards of appearance and grooming
- maintain regular attendance
- ability to establish and maintain effective working relationships
- must have reliable transportation
Job Duties
- Greets and seats guests
- presents menus to guests
- informs them of special catch and soups
- treats all guests to ensure their complete satisfaction
- takes names on a waiting list
- runs the floor plan board
- observes tables and tracks clean, dirty and occupied tables
- takes guest information and quotes wait times
- cleans, organizes and stocks menus at host area
- answers phone and questions about the menu and restaurant
- interacts with guests upon arrival and departure
- fills to-go orders if applicable
- maintains restrooms during shift
- sweeps foyer and front entrance frequently
- performs other duties as directed
Job Location
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