Dishwasher / Service Assistant

Denny's is a well-established and reputable restaurant chain known for its welcoming atmosphere, family-friendly environment, and 24-hour service. With a history dating back over six decades, Denny's has become a household name in the casual dining sector, offering a diverse menu that caters to a wide range of tastes and preferences. The company prides itself on delivering consistent quality and excellent customer service, making it a preferred dining destination for millions of guests annually. Operating multiple locations across the country, Denny's focuses on maintaining a clean, safe, and inviting environment that reflects its brand values and commitment to hospitality. As part of a dedicated team, employees at Denny's play a vital role in sustaining the high standards that the company is known for, ensuring every guest leaves satisfied and eager to return.

The role of Service Assistant at Denny's is pivotal in maintaining the overall cleanliness, organization, and operational flow within the restaurant. Reporting directly to the General Manager and Restaurant Manager, this position requires an individual who is meticulous, proactive, and capable of multitasking efficiently in a dynamic restaurant environment. The Service Assistant is responsible for ensuring that both the interior and exterior areas of the restaurant are kept pristine and well-stocked at all times. Duties include bussing, cleaning, and resetting tables to maintain a welcoming dining space, regularly checking restrooms and handwashing stations to ensure hygiene standards are met, and maintaining exterior curb appeal along with keeping the parking area free from debris.

Additionally, the Service Assistant manages the dishware logistics, including proper sorting, washing, and replenishing of all pots, pans, dishes, glassware, utensils, and ice within service areas throughout the shift. They ensure the dish machines and other kitchen equipment are clean and functioning properly with the correct chemical levels maintained. Immediate cleanup of spills and broken items helps sustain a safe environment for both guests and staff. The role also involves assisting with stocking deliveries and rotating perishable stock in line with the company’s freshness and safety guidelines. The Service Assistant must demonstrate a willingness to assist team members without prompting and uphold Denny’s brand standards and internal policies at all times.

This role demands physical stamina as it involves lifting up to 50 pounds, frequent bending, stooping, reaching, and standing or walking for extended periods during shifts that can last between 4 to 8 hours. The candidate must be comfortable working both indoors and outdoors in varying temperatures and be capable of handling potentially hazardous chemicals safely. Effective communication and courteous interaction with guests and team members are essential to promptly address requests and complaints. The position requires flexibility in scheduling, including availability during nights, weekends, and holidays.

Denny's core values of giving their best, valuing diversity, and maintaining a positive attitude underpin the expectations for anyone joining the team as a Service Assistant. This role is ideal for individuals who thrive in a fast-paced, service-oriented hospitality environment and who take pride in contributing to a clean, safe, and enjoyable dining experience for guests. The opportunity to work with a globally recognized brand provides a supportive platform for career growth and skill development within the restaurant industry. This job description reflects the general responsibilities and expectations associated with the Service Assistant position, noting that duties may be adapted to meet business needs. The employment terms include adherence to brand standards, health and safety regulations, and continuous commitment to exceptional service at Denny's.