Culinary Lead (Sur La Table)

Alexandria, VA, USA|

Job Overview

Compensation

Hourly

Range $21.50 - $22.87

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

flexible schedule

Retirement Plan

Professional Development

Job Description

Sur La Table is a leading retailer in kitchenware and culinary education with over 58 stores across the United States, renowned for having the country's largest avocational cooking program. The company offers an extensive selection of exclusive, premium-quality kitchen and table products paired with expert culinary insights and inspiration. Sur La Table stands out by engaging customers not only through its high-caliber product offerings but also by fostering a passion for cooking and sharing good food, creating memorable experiences both in stores and through its vibrant culinary classes. As a company, Sur La Table cultivates a culture centered on an exceptional customer experience, community involvement, and a commitment to culinary excellence and education. The establishment is committed to inclusivity, equal employment opportunities, and innovative recruitment practices utilizing technology such as AI to support hiring without replacing human decision-making.

The Culinary Lead position at Sur La Table is a pivotal role that merges culinary expertise with leadership and business acumen. Working as a Culinary Lead means playing an essential part in the overall store success by inspiring customers at every touchpoint during their culinary journeys. The role involves supporting and managing the culinary program, driving sales performance, enhancing customer experiences, and leading a high-performing team. Culinary Leads are entrusted with coaching and developing the team, ensuring store standards for culinary classes and retail sales are upheld, and supporting business growth through engaging events and educational sessions. The role demands a blend of hands-on culinary skill, strong leadership qualities, operational savvy, and dedication to fostering a welcoming, guest-obsessed environment. This is a part-time opportunity with workweeks averaging 20 to 25 hours, often including flexible schedules such as nights, weekends, and holidays. Compensation ranges from $21.50 to $22.87 per hour. The role is designed for individuals passionate about cooking, teaching, and customer service who wish to contribute to kitchen culture in a dynamic retail setting.

Job Requirements

Must be 21 years of age or older
Culinary degree preferred or extensive culinary experience
1-2 years kitchen management experience
Valid food manager certification required
Strong communication skills
Ability to problem solve and make decisions
Passion for customer service and community engagement
Preferred proficiency in Microsoft Office and retail systems

Job Qualifications

Must be 21 years of age or older
Degree in culinary arts preferred or extensive culinary experience
1-2 years of kitchen management experience
Valid Food Manager certification
Excellent communication problem-solving and decision-making skills
Passion for community engagement and customer service
Proficiency in Microsoft Office and retail systems preferred

Job Duties

Support recruitment training and ongoing development of culinary team
Lead coach and inspire associates to exceed performance expectations
Provide in-the-moment coaching and feedback
Communicate performance issues to store management
Represent Sur La Table brand by creating educational experiences
Maintain culinary expertise and stay current on products
Ensure outstanding cooking class experience and hold employees accountable
Work with leadership to increase store engagement through classes and events
Lead a customer-focused culture in kitchen and retail areas
Implement strategies to drive sales growth
Analyze key performance metrics to optimize store performance
Deliver exceptional classes that drive engagement and sales
Ensure compliance with food safety health codes and sanitation
Properly handle tools ingredients and kitchen equipment
Maintain accurate inventory levels and control expenses
Handle alcohol in compliance with regulations
Ensure store safety cleanliness and maintenance
Adhere to wage and hour laws and policies
Maintain records of time worked
Ensure all policies and SOPs are followed and communicated
Communicate verbally and work cooperatively with associates and customers
Remain standing for extended periods and move about store
Differentiate flavors or scents accurately
Perform physical tasks such as grabbing reaching pushing pulling bending stooping kneeling crouching
Lift and move merchandise weighing up to 50 lbs
Operate computer POS and related systems
Teach 3-4 cooking classes per week with flexible scheduling
Work in variable kitchen environments including hot surfaces and food allergens