CONFERENCE EVENT PLANNING SITE LEAD

Rapport is a specialized division of FLIK Hospitality Group, a renowned leader in the hospitality services industry known for its dedication to enhancing guest and employee experiences. As part of Compass Group USA, Rapport focuses on all aspects of guest and employee services, meeting and event planning, and conference center management. Unlike temporary staffing agencies, Rapport is committed to building long-term careers for its ambassadors, providing extensive training and development programs aimed at helping employees achieve their personal and professional goals. This commitment ensures a supportive work environment where ambassadors are encouraged to grow and develop skills that will help them move ahead in their careers.

Joining Rapport means becoming part of a global community that values collaboration, diversity, and a culture that goes beyond local workplaces. The company prides itself on fostering an inclusive environment where employees are empowered to share ideas and contribute meaningfully to the workplace. This role is full-time and offers a competitive salary range of $87,000 to $92,000 per year, reflecting the company’s dedication to attracting and retaining top talent.

The position of Conference Event Planning Site Lead is integral to Rapport’s operations, focusing on enhancing workplace experience through superior hospitality and concierge services. The role requires a well-rounded individual capable of managing onsite campus operations that span marketing, community engagement, communications, and service coordination. The Conference Event Planning Site Lead will be responsible for overseeing a team of five associates, ensuring smooth execution of special event coordination and outdoor activities. This leadership role demands expertise in corporate office operations, event planning, and service management, as well as strong interpersonal skills to build and maintain relationships with employee occupants and stakeholders.

Key responsibilities include acting as a community liaison between business units, implementing campus initiatives and campaigns, and coordinating events that engage and benefit the employee community. The Site Lead will also be instrumental in creating promotional materials and marketing tools to raise awareness about community programs, amenities, and new procedures. An important aspect of the role is to maintain a clean and well-organized environment by collaborating closely with property management and vendors. The successful candidate will have a clear understanding of issue resolution within the workplace, utilizing a comprehensive contact list covering technology, facilities, and security to promptly address concerns.

The role emphasizes community building through strategic promotion and engagement initiatives, including supporting return-to-office programs and workplace experience enhancements. The Site Lead will also develop concierge services by providing employees with valuable local information related to dining, shopping, and other amenities. Regular quality control walkthroughs will ensure that all programs maintain high standards of excellence, and the creation and monitoring of engagement metrics will track the success and value of all campus activities.

Rapport values candidates with prior hospitality or event support experience, strong verbal and written communication skills, and technical abilities related to data handling and reporting. The role is designed for a highly organized individual capable of managing multiple tasks simultaneously while networking effectively across different departments and levels of leadership. This opportunity is ideal for professionals seeking a meaningful career with a company committed to diversity, equity, and inclusion, providing comprehensive benefits and opportunities for advancement within the hospitality sector.