Job Overview

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Employment Type

Temporary
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Equal opportunity employer position
engaging work environment
opportunities for professional growth
supportive team culture
flexible scheduling
Meaningful Community Impact

Job Description

Clarendale Ann Arbor is a distinguished senior living community dedicated to providing an exceptional environment where older adults can thrive with dignity, respect, and heartfelt care. Located in Ann Arbor, Michigan, Clarendale embodies a commitment to fostering inspiring and supportive experiences for seniors, promoting wellness, engagement, and a vibrant lifestyle. This community is recognized for its warm, welcoming atmosphere and thoughtful services that meet the diverse needs of its residents. With an emphasis on creating meaningful connections, Clarendale Ann Arbor stands as a beacon of compassionate elder care in the region, continuously investing in innovative approaches to improve the lives of the seniors it serves.

The company emphasizes its investment not only in residents but also in its team members, acknowledging that the foundation of outstanding senior living lies in the talent, dedication, and passion of its staff. Employees at Clarendale Ann Arbor are given the opportunity to be part of a community where personal growth, professional development, and workplace satisfaction are highly valued. The culture is one of inclusivity, respect, and ongoing learning, ensuring that team members can flourish as they contribute to the well-being of residents and the overall success of the community.

Clarendale Ann Arbor is currently seeking a hospitality-focused Concierge to join its dynamic team on a PRN (as-needed) basis, with weekend availability required. This role serves as the heart of their welcoming environment, acting as the first point of contact for residents, guests, prospective employees, vendors, suppliers, and outside service providers. The Concierge is instrumental in setting the tone for everyone’s experience within the community. Every interaction reflects the community’s dedication to warmth, professionalism, and exceptional service.

In this position, the Concierge engages in a variety of essential functions including greeting people warmly, managing telephone communications with the highest level of professionalism, and handling package deliveries with care and accuracy. The role also supports resident needs by preparing maintenance work orders and collaborating closely with the facilities team, ensuring the living environment remains safe, comfortable, and inviting.

This position calls for a candidate with excellent communication skills, an aptitude for problem-solving, and a compassionate approach to senior care. Familiarity with Microsoft Office Suite is required to manage documentation and communication tasks effectively. A valid state identification or driver’s license is essential to meet employment compliance.

Working as a Concierge at Clarendale Ann Arbor provides an opportunity to join a remarkable community focused on making a positive impact in the lives of seniors. Those who value hospitality and have a heart for elderly engagement will find this role exceptionally rewarding. Moreover, the company fosters an equal opportunity work environment, welcoming candidates from all backgrounds to contribute to its mission of enriching senior living experiences. By joining Clarendale Ann Arbor, individuals will not just do a job—they will become part of an extraordinary life dedicated to caring for seniors in a respectful and joyful community setting.

Job Requirements

  • high school diploma or general education degree
  • valid state identification or driver's license
  • availability to work on a PRN as-needed basis including weekends
  • excellent telephone communication skills
  • familiarity with Microsoft Office Suite
  • compassionate and enthusiastic attitude towards senior care

Job Qualifications

  • high school diploma or general education degree
  • familiarity with Microsoft Office Suite
  • excellent telephone communication skills
  • ability to handle difficult situations calmly and professionally
  • strong interpersonal skills
  • compassionate and enthusiastic about senior care and hospitality

Job Duties

  • greet residents guests prospective employees suppliers vendors and outside service providers warmly and professionally
  • provide ongoing telephone coverage ensuring community connectivity and responsiveness
  • manage package acceptance document receipts notify residents of delivery arrival
  • prepare maintenance work orders as requested by residents and staff liaise with facilities team
  • resolve issues presented by residents guests vendors and suppliers maintaining organizational objectives and preventing escalation
  • undertake additional projects and assignments from the Business Office Manager to support community operations

Job Criteria

Experience

Entry Level (1-2 years)


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