Bluestone Lane logo

Coffee Shop Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $22.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Paid holidays
Career development opportunities

Job Description

Bluestone Lane is a renowned specialty coffee shop that brings the vibrant spirit of Australian coffee culture to neighborhoods across the country. Known for its commitment to quality, hospitality, and community connection, Bluestone Lane prides itself on creating an inviting atmosphere where locals can enjoy expertly crafted coffee and fresh, wholesome food offerings. As a brand, Bluestone Lane emphasizes not only delivering exceptional coffee but also fostering genuine relationships with every guest who walks through the door. Their stores are designed as a social hub where friendly interactions, premium ingredients, and attention to detail converge to create an unforgettable customer experience.

The Barista role at Bluestone Lane is pivotal to maintaining the high standards of the coffee and beverage program within each store. Acting as a brand ambassador, the Barista upholds the company’s reputation through dedication to drink quality, precise preparation techniques, and authentic local engagement. This position is cross-functional, involving working behind the espresso machine, at the smash bar, and operating the Point of Sale system, requiring versatility and strong multitasking abilities. Baristas are expected to follow meticulous recipes and the Steps of Service to optimize sales, ensure consistency across all beverage and food offerings, and deliver an enriching customer experience.

In this role, Baristas develop a deep understanding of the menu to educate and excite customers while efficiently managing workflow and speed of service. They contribute to an energetic and positive team environment that promotes Bluestone Lane’s culture and vision. The Barista is responsible for managing equipment maintenance and cleanliness, ensuring all coffee tools and machines are operating effectively to achieve consistent extraction and perfect brews. Additionally, they oversee inventory control by carefully tracking coffee product rotation and minimizing waste through proper ordering and stock management.

Beyond crafting beverages, Baristas at Bluestone Lane serve as the first point of contact for customers, building strong connections by recognizing repeat visitors’ names, faces, and orders, and delivering drinks with friendly, personalized service. They uphold high standards of cleanliness throughout the store, including keeping the bar and dining areas tidy and completing opening and closing procedures accurately. This role demands strong organizational skills, the ability to thrive in a fast-paced, high-pressure environment, and excellent communication skills to work cohesively with teammates and ensure customer satisfaction.

Bluestone Lane values Baristas who demonstrate passion for specialty coffee, excellent interpersonal skills, and a commitment to delivering a unique local coffee shop experience. Candidates for this position should have at least one year of experience in specialty coffee or equivalent experience in a fast-paced, high-volume coffee environment. Physical demands include standing for extended periods and lifting up to 40 pounds, reflecting the active nature of the job.

Overall, the Barista role at Bluestone Lane is a dynamic, rewarding opportunity to be part of a vibrant team focused on creating memorable coffee experiences and fostering community connections. Embracing the ethos of Australian optimism and energy, Baristas help drive the success of each store by combining skillful beverage preparation, exceptional customer service, and a dedication to the brand’s culture and standards.

Job Requirements

  • High school diploma or equivalent
  • At least 1 year of barista experience in specialty coffee or 2 years in a fast-paced non-specialty coffee shop
  • Proficiency with POS systems
  • Ability to work efficiently under pressure
  • Strong attention to detail
  • Excellent communication skills
  • Physical ability to stand for long periods and lift 40 pounds

Job Qualifications

  • Passion for customer service
  • Minimum one year working as a barista in specialty coffee or two years in a high-volume non-specialty coffee environment
  • Experience working in fast-paced, high-pressure settings
  • Strong organizational skills and attention to detail
  • Experience using Point of Sale (POS) systems
  • Excellent interpersonal and verbal communication skills
  • Ability to stand for extended periods
  • Ability to lift up to 40 pounds

Job Duties

  • Follow recipes and presentation standards in a timely manner
  • Manage coffee shop equipment and tool cleaning and maintenance
  • Complete transactions accurately and follow safety and security measures
  • Dial machine in and maintain consistent espresso extraction
  • Educate and upsell customers on menu
  • Train and acclimate new baristas
  • Maintain cleanliness and restock stations regularly
  • Report supplier issues promptly
  • Deliver high-quality products efficiently
  • Input monthly coffee and process audits
  • Manage coffee product rotation and ordering
  • Minimize waste and ensure proper ordering
  • Greet and connect with customers personally
  • Complete store opening and closing procedures
  • Maintain grooming and professionalism at all times

Job Criteria

Experience

Mid Level (3-7 years)


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