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Cocktail Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
discounts
401K Savings Plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned Italian restaurant chain committed to delivering authentic Italian dining experiences along with exceptional customer service that embodies the spirit of family. With its warm, inviting atmosphere and a menu filled with traditional Italian dishes, Olive Garden has created a loyal base of guests who enjoy the full Italian culinary journey. The company prides itself on its core value ‘We’re All Family Here,’ which fosters a sense of belonging and care among both guests and team members. Olive Garden emphasizes high standards of safety and cleanliness, ensuring a safe environment for everyone through rigorous sanitation protocols and health procedures. This focus on quality, safety, and familial culture makes Olive Garden an ideal place for those passionate about hospitality and customer satisfaction to thrive.

The role of a Cocktail Server at Olive Garden is pivotal in crafting memorable experiences for every guest that comes through the doors. As a Cocktail Server, you will be entrusted with delivering beverages and providing personalized service that helps create an emotional connection with guests, making them feel like cherished members of the Olive Garden family. This position demands an individual who not only excels in taking and serving cocktail orders but also in guiding guests through an extensive beverage menu filled with thoughtfully curated cocktails and perfect pairings for Olive Garden’s delicious Italian cuisine. Your expertise in describing drinks, recommending pairings, and ensuring precise preparation and presentation will elevate the guest experience to outstanding levels.

Success in this role means more than just delivering drinks; it means becoming a knowledgeable ambassador of the bar, anticipating guests’ needs, and collaborating effectively with bartenders and other team members to ensure smooth and seamless service. The Cocktail Server is also responsible for maintaining cleanliness and organization in the bar and service areas in line with the highest sanitation standards, reflecting Olive Garden’s commitment to guest safety and wellness. As part of the payment process, the server handles transactions accurately and professionally, ensuring a hassle-free experience for guests.

Working as a Cocktail Server at Olive Garden offers an opportunity to develop valuable customer service and hospitality skills in a supportive environment. The role is designed for those who thrive in fast-paced, guest-focused settings and enjoy building lasting relationships with patrons through memorable service. If you have a passion for mixology, enjoy working with a diverse team, and want to be part of a company that values both its employees and guests, Olive Garden invites you to grow your career while making genuine connections every day.

Job Requirements

  • High school diploma or equivalent
  • previous serving or bartending experience preferred
  • excellent customer service skills
  • good communication skills
  • ability to multitask and work under pressure
  • knowledge of beverage menus and cocktail recipes
  • must be able to stand for long periods
  • flexible availability including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a serving or bartending role preferred
  • strong customer service skills
  • good communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic knowledge of beverage preparation and mixology
  • ability to work well in a team
  • reliable and punctual

Job Duties

  • Efficiently take and deliver cocktail and beverage orders to guests, ensuring accuracy and timely service
  • provide detailed information about our drink menu, including ingredients, preparation methods, and recommendations
  • maintain a clean and organized bar and serving area, adhering to all sanitation guidelines
  • collaborate with bartenders and other team members to ensure a seamless guest experience
  • process payments accurately and efficiently
  • anticipate guest needs and respond proactively to requests, ensuring satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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