Catering Services Worker Lead - Whataburger Field

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted deeply in a culture of service and united by a strong purpose, Aramark dedicates itself to doing great things for its employees, partners, communities, and the planet. The company believes in fostering an inclusive workplace where every employee has equal opportunities irrespective of race, color, religion, national origin, age, sex, gender, disability, or other protected characteristics. Aramark is committed to the professional growth and development of its staff, offering a supportive environment that encourages talents to flourish and passions to be fueled. With a career at Aramark, individuals can expect not only a job but a pathway to achieving their full potential while contributing meaningfully to a larger mission.

The role of Catering Service Worker Lead at Aramark is a crucial supervisory position responsible for planning and managing catering events in both central and satellite locations. This role ensures adherence to Aramark's high brand standards and operational initiatives, impacting events of various sizes and complexity. The Catering Service Worker Lead plays a pivotal role in developing and maintaining a culture of safety, guaranteeing a work environment free from injuries. Core responsibilities include direct supervision of catering operations such as coordinating staff, managing rental equipment, and overseeing event logistics from setup through service to breakdown. This position also involves event booking, menu selection, pricing, and cost estimation to support seamless operations and customer satisfaction.

In addition to operational oversight, the lead is involved in several human resource functions such as hiring assistance, disciplinary actions, and performance evaluations. Collaboration is key in this role, requiring coordination with internal departments, participation in management meetings, and interfacing with vendors and clients. Representing Aramark professionally at all external events ensures strong customer relations and brand reputation. The Catering Service Worker Lead is also tasked with ensuring sanitation, organizational, and safety standards are met consistently using checklists and direct supervision.

Training and development are integral facets of this role. The lead participates in all catering training programs and helps develop training initiatives tailored for hourly, part-time, and student employees. Additionally, the leader supports the implementation and adherence to Aramark’s OpX Catering initiatives and guidelines, embracing continuous improvement and excellence in service delivery. This position may entail physical demands such as lifting, bending, and prolonged standing, and may require wearing uniforms and personal protective equipment. The role offers an opportunity to be part of a dynamic team committed to excellence, growth, and impactful service in a fast-paced catering environment.