Catering Key Operations Manager- Corporate Dining (NYC)

Job Overview

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Compensation

Salary
Range $100,000.00 - $120,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave

Job Description

Restaurant Associates is a leading catering and dining services provider known nationally for its exceptional culinary offerings spanning prestigious museums, performing arts centers, and corporate dining settings. This company prides itself on being an industry leader and a recipient of Glassdoor's Employee Choice Awards for Best Places to Work, highlighting its commitment to employee satisfaction and delivering superior service. As a member of Compass Group USA, Restaurant Associates benefits from being part of a globally recognized organization dedicated to quality food services and sustainable business practices. They offer comprehensive benefits and a culture that values inclusivity, employee growth, and sustainability. This well-established company fosters a vibrant workplace that supports its associates through various health, wellness, and financial programs, ensuring well-rounded employee care and development.

The Catering Key Operations Manager role at Restaurant Associates plays a pivotal position within the corporate dining and event catering business. This role carries the responsibility for the flawless execution and operational management of all catering events. The manager oversees the intricacies of daily catering operations ranging from staff scheduling, sales coordination, event order communications, to ensuring that every event meets high standards of customer satisfaction. The position requires management of service staff's recruitment, training, and development along with logistics such as the planning, delivery, set-up, and clean-up of daily events. The role demands meticulous attention to financial management and proper invoicing procedures to maintain business profitability and account retention. Duties also extend to supporting marketing and sales efforts, managing culinary programs, and supervising special events. This is a permanent, salaried position within the New York City area, offering a competitive salary range of $100,000 to $120,000 per year along with benefits and mileage reimbursement. Candidates may be assigned to one account or multiple accounts, including coverage for leaves of absence and large event support, requiring flexibility and multi-tasking abilities. Joining Restaurant Associates means becoming part of an esteemed company known for excellence in dining experiences and a strong commitment to sustainability and operational integrity.

Job Requirements

  • a.s. degree or equivalent experience
  • at least two years of similar work experience
  • ability to operate web-based ordering systems
  • proficiency in word processing and spreadsheets
  • strong communication skills
  • ability to work with diverse populations
  • ability to maintain company uniform standards

Job Qualifications

  • a.s. or equivalent experience
  • general hospitality knowledge
  • interest in sustainability and sustainable food practices
  • at least two years of similar work experience
  • ability to interact with diverse customer base
  • proficient in web-based ordering systems
  • proficient with word processing and spreadsheet applications
  • ability to write professional emails
  • ability to meet company uniform standards

Job Duties

  • supervise sales and event order communications
  • schedule and train service staff
  • plan and oversee delivery, set up, and clean up of catering events
  • ensure proper invoicing and financial management
  • support marketing and sales initiatives
  • manage culinary programs
  • oversee special event execution

Job Location

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