Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.67 - $25.67
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Career development opportunities
Equal employment opportunity
Diverse and inclusive workplace
Employee Discounts
Retirement Plan

Job Description

St. Regis Hotels & Resorts is a distinguished luxury hospitality brand under Marriott International, renowned for blending timeless glamour with innovative service to create unparalleled guest experiences. Originating from the iconic St. Regis hotel established by John Jacob Astor IV in New York in the early 1900s, the brand has continued to set the benchmark for bespoke and anticipatory service at more than 50 prestigious locations worldwide. St. Regis prides itself on delivering exquisite luxury through a perfect harmony of classic sophistication and modern sensibility, establishing its signature Butler Service as a hallmark of personal attention and exceptional care.

The St. Regis Butler program is a beacon of the brand's heritage and an essential pillar of modern luxury hospitality. Its philosophy revolves around delivering high-touch, personalized, and creative service that exceeds the expectations of the discerning clientele it serves. As a member of the Residences Butler team, individuals embody the ultimate ambassadors of luxury, offering bespoke residential experiences tailored to the unique needs of Owners residing in branded residences. This role requires coordinating with various hotel departments to ensure seamless service delivery and supporting the complete spectrum of owner needs with precision and elegance.

The Butler position demands a deep passion for impeccable service, a commitment to the highest standards, and an intuitive ability to anticipate and fulfill client needs proactively. Team members are expected to maintain professional conduct, presenting a polished appearance and communication style that aligns with the brand's refined reputation. The physical demands of the role include extended periods of standing, sitting, or walking and the capability to handle objects up to 50 pounds without assistance. The role also necessitates adherence to workplace safety protocols, company policies, and quality standards, ensuring every interaction reflects the excellence associated with the St. Regis name.

Employment with St. Regis as a Residences Butler offers the unique opportunity to be part of a trailblazing team that honors the legacy of bespoke service while pioneering the future of luxury hospitality. The environment is inclusive and supportive, embracing a diverse workforce enriched by varied cultures and experiences. With no supervisory responsibilities, the position is ideal for individuals with at least six months of related experience and a high school diploma or equivalent, seeking to grow within an elite brand. St. Regis fosters career development and provides equal opportunities, welcoming candidates from all backgrounds, including veterans and those with disabilities, to contribute to its outstanding team. Joining St. Regis means embarking on a rewarding career path where passion for service meets the pinnacle of luxury hospitality.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Minimum six months related work experience
  • Ability to stand, sit, or walk for extended periods
  • Capability to lift, carry, push, pull objects up to 50 pounds
  • Willingness to comply with company policies and procedures
  • Commitment to providing high-touch personalized service
  • Excellent communication and interpersonal skills

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least six months related work experience
  • Excellent interpersonal and communication skills
  • Strong passion for luxury service
  • Ability to anticipate client needs
  • Professional appearance and demeanor
  • No supervisory experience required

Job Duties

  • Provide bespoke residential experiences to Owners
  • Coordinate with hotel departments to support Butler services
  • Proactively anticipate and fulfill Owner needs
  • Maintain professional appearance and communication
  • Uphold company policies, procedures, and quality standards
  • Ensure safe work practices and environment
  • Perform physical tasks including moving objects up to 50 pounds without assistance

Job Criteria

Experience

Entry Level (1-2 years)


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