Busser - Hiring Immediately

Kyle, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $7.25

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

PTO

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401k

Job Description

MH Restaurants is a renowned dining group committed to delivering exceptional food and outstanding customer service. With a portfolio of diverse restaurant concepts, MH Restaurants fosters a welcoming environment where guests can enjoy memorable dining experiences. The company prides itself on quality, attention to detail, and professionalism, maintaining high standards across all locations and staff. As part of their ongoing staff growth and dedication to excellent hospitality, they offer competitive pay, starting at $7.25 per hour plus tips, and an attractive benefits package for employees who meet the eligibility criteria, including paid time off, medical, dental, vision, life insurance, short and long-term disability, and a 401K plan for long-term financial security. Employment type for this position is hourly with eligibility for benefits after one year of service and maintaining an average of 30 hours per week worked.

The Busser role at MH Restaurants is pivotal in ensuring that all guests have an excellent dining experience. A Busser's primary responsibility is to support the serving staff by maintaining clean and properly set tables, delivering condiments and beverages, and assisting guests promptly. This role requires interaction with guests to enhance their dining experience, including greeting guests, promptly refilling beverages, removing used tableware between courses, and preparing tables for new service. Busser staff play an essential role in the overall cleanliness and smooth operation of the restaurant and outdoor dining areas. Cross-training in other positions is part of the job, helping to ensure consistent and high-quality service is maintained at all times. To succeed in this dynamic position, the ideal candidate must demonstrate strong communication skills, attention to detail, the ability to multitask during busy periods, and a commitment to guest satisfaction. Additionally, maintaining ethical business practices, adhering to MH Restaurants' dress code, and following all safety and company policies are fundamental to this role. This full-time or part-time hourly role provides a unique opportunity to be part of a reputable restaurant team that values professionalism, guest relations, and employee growth. Workers who dedicate themselves and meet the required criteria can enjoy the benefits of a supportive work environment, competitive wages, tips, and comprehensive benefits after meeting the year and hour eligibility requirements.

Job Requirements

High school diploma or equivalent preferred
Previous guest service experience preferred
Commitment to quality service, and food and beverage knowledge
Must be able to work nights, weekends and some holidays
Flexible schedule helpful
Valid Food Handler Certificate required

Job Qualifications

High school diploma or equivalent preferred
Previous guest service experience preferred
Commitment to quality service, food and beverage knowledge
Must be able to work nights, weekends and some holidays
Flexible schedule helpful
Valid Food Handler Certificate required

Job Duties

Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows as needed
Demonstrate excellent communication skills including telephone etiquette
Communicate special guest needs to servers and restaurant supervisors
Collect and maintain cleanliness of dining menus throughout the restaurant
Maintain communication with management, kitchen staff, service staff and guests to ensure dining details are handled properly and guest concerns are addressed
Demonstrate thorough knowledge of restaurant offerings to communicate with guests and prepare them for their dining experience
Provide guidance to guests on dining options and general restaurant information
Promptly greet guests as they are seated and bring water to table
Remove used tableware between courses and aid in providing tableware for next course including rolling silver duties
Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware in designated areas in soiled dish drop off area
Between seatings promptly clean table tops, chairs and booths
Check floor and clean as required
Reset and arrange tabletop
Performing basic cleaning tasks as directed by supervisor
Inspect assigned restroom every 30 minutes and clean as needed
Communicate with server to assure efficient seating, table utilization and customer service
Assist server with food delivery, especially during large parties in peak periods
Thank guests as they are leaving
Be available to fill in as needed to ensure smooth and efficient restaurant operation as directed by restaurant manager or supervisor
Follow all policies and procedures of MH Restaurants
Attend all mandatory meetings as directed
Perform other tasks including cross-training as directed
Maintain dress code and uniform standard
Complete required training assigned through company training portal
Adhere to consistent and reliable work schedule
Demonstrate ethical business practices and integrity in all interactions to uphold MH Restaurants brand
Effectively perform duties and responsibilities in safe manner
Other duties as assigned