Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) matching
Paid Time Off
holiday compensation
Health Insurance
Dental Insurance
vision coverage
Employee Discounts
Education Assistance
Job Description
Kalahari Resorts & Conventions is a renowned family-owned company best known for delivering unforgettable vacation experiences across America. They operate the largest indoor waterparks in the country, offering guests a unique combination of thrilling water attractions paired with luxurious resorts that embody African-inspired themes. The company includes world-class dining options, sumptuous spas, exhilarating entertainment, and state-of-the-art convention centers, all designed to provide guests with exceptional hospitality. Dedicated not just to providing vacations but memorable experiences, Kalahari’s culture centers on their Promise to Lead with Love, a commitment to treating guests, associates, and communities like family.
The role of Busser at B-Lux Grill and Bar within Kalahari Resorts & Conventions is critical to maintaining this outstanding guest experience. A Busser’s primary responsibility is to ensure the restaurant environment remains clean, organized, and welcoming, playing a vital role in supporting the servers and hosts to promote efficient table utilization and customer service. Bussers remove used dinnerware promptly, clean and reset tables between seatings, and maintain cleanliness of public restrooms to help provide guests with a comfortable dining atmosphere. This position is part of the leadership team and embodies the company’s core values by actively participating and promoting the Kalahari Promise. Bussers also must exhibit excellent communication skills, the ability to work independently during busy periods, and a customer-service mindset. Experience in restaurants, hotels, resorts, or similar service environments is helpful.
This role offers team members an opportunity to grow within the organization through career advancement programs and career development support. Kalahari Resorts & Conventions emphasizes internal promotion and education assistance, ensuring employees have the tools necessary to advance their professions. As a full-time associate, employees enjoy a comprehensive benefits package, including 401(k) matching, paid time off, health, dental, and vision insurance. Employee appreciation events, resort discounts, and perks contribute to a supportive and engaging workplace.
Kalahari prides itself on its recognized workplace excellence, earning accolades from Forbes as one of America’s Best Midsize Employers and America’s Best Employers for Women, alongside USA TODAY naming it the #1 Best Indoor Water Park. The atmosphere is one where innovation and leadership flourish, every employee’s contribution makes a meaningful impact, and every day presents new chances to create memorable moments for guests. Locations include Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA. The company is an Equal Opportunity Employer committed to diversity and inclusion.
The role of Busser at B-Lux Grill and Bar within Kalahari Resorts & Conventions is critical to maintaining this outstanding guest experience. A Busser’s primary responsibility is to ensure the restaurant environment remains clean, organized, and welcoming, playing a vital role in supporting the servers and hosts to promote efficient table utilization and customer service. Bussers remove used dinnerware promptly, clean and reset tables between seatings, and maintain cleanliness of public restrooms to help provide guests with a comfortable dining atmosphere. This position is part of the leadership team and embodies the company’s core values by actively participating and promoting the Kalahari Promise. Bussers also must exhibit excellent communication skills, the ability to work independently during busy periods, and a customer-service mindset. Experience in restaurants, hotels, resorts, or similar service environments is helpful.
This role offers team members an opportunity to grow within the organization through career advancement programs and career development support. Kalahari Resorts & Conventions emphasizes internal promotion and education assistance, ensuring employees have the tools necessary to advance their professions. As a full-time associate, employees enjoy a comprehensive benefits package, including 401(k) matching, paid time off, health, dental, and vision insurance. Employee appreciation events, resort discounts, and perks contribute to a supportive and engaging workplace.
Kalahari prides itself on its recognized workplace excellence, earning accolades from Forbes as one of America’s Best Midsize Employers and America’s Best Employers for Women, alongside USA TODAY naming it the #1 Best Indoor Water Park. The atmosphere is one where innovation and leadership flourish, every employee’s contribution makes a meaningful impact, and every day presents new chances to create memorable moments for guests. Locations include Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA. The company is an Equal Opportunity Employer committed to diversity and inclusion.
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in food service or related field helpful
- Ability to stand and walk for extended periods
- Ability to work flexible hours including nights, weekends and holidays
- Must be able to read and comprehend simple instructions
- Must have good communication and interpersonal skills
- Self-directed and able to work independently during busy times
Job Qualifications
- Good verbal communication and interpersonal skills
- Ability to effectively present information in one-on-one and small group situations
- Ability to read and comprehend simple instructions
- Self-directed and able to work independently during busy times
- Restaurant, hotel, resort, or customer service experience helpful
Job Duties
- Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing
- Between seating, promptly clean tabletops, chairs and booths
- Check floors and clean them as required
- Reset and arrange tabletop
- Inspect assigned restroom every 30 minutes and clean and replenish supplies as needed or alert the common area cleaners of problem areas
- Communicate with server and hostess/host to assure efficient seating, table utilization and customer service
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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