Busser

Hyatt Regency Boston Harbor is a distinguished full-service waterfront hotel located in Boston, Massachusetts, offering breathtaking views of the harbor and the downtown skyline. Known for its upscale ambiance, the property features 270 elegantly appointed rooms and has earned significant recognition, including the 2024 TripAdvisor Travelers' Choice Award and multiple Best of Weddings Awards from The Knot. The hotel prides itself on maintaining exceptional standards in cleanliness, maintenance, and customer service, securing accolades from Hyatt for superior performance metrics in these areas. As a workplace, Hyatt Regency Boston Harbor fosters an inclusive and supportive environment that promotes professional growth and career advancement opportunities for its associates. The hotel boasts an impressive associate satisfaction score of 95%, underlining its commitment to employee wellbeing and engagement. Employees benefit from a comprehensive and competitive benefits package designed to support their physical, mental, and financial health. This package includes eligibility for benefits within the first 30 days of employment, health programs covering medical, dental, and vision insurance, a generous 401(k) match, paid time off that includes vacation, sick leave, and flexible holidays, tuition reimbursement to encourage further education, and exclusive hotel stay discounts. Conveniently situated for commuters, the hotel offers free on-site parking and is close to MBTA stations, enhancing accessibility for staff. The organization strongly values diversity and inclusion, encouraging candidates from varied backgrounds, including those with military experience, to apply, even if they do not meet every qualification perfectly. This approach underlines Hyatt Regency Boston Harbor’s dedication to building a dynamic and varied workforce.

The role of a Busser at Hyatt Regency Boston Harbor is pivotal in ensuring guests receive an exceptional dining experience. The Busser works closely with the Outlet Manager and Restaurant Servers to maintain a clean and welcoming dining environment. Duties include swiftly clearing and resetting tables, maintaining the cleanliness and stock of service stations, and serving guests beverages, bread, and butter to enhance their meal service. Additional responsibilities include transporting dirty tableware to the dishwashing area efficiently and consistently complying with attendance policies to ensure availability. This position requires physical stamina for lifting and maneuvering equipment and tableware, attention to detail, and effective communication skills to coordinate with supervisors and team members. The compensation for the Busser role is competitive, with an hourly rate of $24.00. The position does not include service charge eligibility or discretionary performance bonuses. Overall, this role is essential to maintaining the high standards of service and comfort for which Hyatt Regency Boston Harbor is known, providing an excellent entry point for those interested in hospitality careers with room for growth and development.