Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Employee assistance program
Employee Referral Bonus Program
Paid Time Off
Employee appreciation bonus
Job Description
Blue Skies of Texas Senior Living Community is a trusted name in senior care, dedicated to providing an outstanding independent living experience for retired seniors. Established originally in 1970 as Air Force Village I in San Antonio, this community expanded with Air Force Village II in 1987, creating a welcoming home for officers of the armed forces and their widows. In 2014, the community broadened its eligibility criteria to include a more diverse range of retired seniors, including those from civilian careers, and was subsequently renamed Blue Skies of Texas, with campuses known as Blue Skies East and Blue Skies West. This transition marked a new chapter for the organization, maintaining its rich legacy while embracing a wider demographic of residents seeking a fulfilling retirement lifestyle. Blue Skies of Texas is renowned for its vibrant atmosphere, excellent amenities, and commitment to fostering a community where residents and staff alike can thrive. The environment emphasizes camaraderie, security, and exceptional customer service with attention to individual needs and preferences. As a senior living community, Blue Skies balances comfort with engaging activities and personalized care to ensure all residents enjoy their best possible life in retirement.
The role of Desk Clerk at Blue Skies of Texas is a vital position within the Resident Services team, designed for dedicated professionals who are passionate about community engagement and exceptional service. This part-time role offers employment benefits, including an Employee Assistance Program, Referral Bonus Program, a generous paid time off (PTO) plan, and an Employee Appreciation Bonus twice a year. The Desk Clerk plays a key role in providing front desk services that include greeting and assisting residents, guests, and visitors, handling requests such as directions, postage, copying, and faxing services, and managing communication with maintenance and environmental services. The position requires cooperation with other front desk staff and Courtesy Officers to uphold strict security guidelines, ensuring a safe and welcoming environment for everyone on campus. The Desk Clerk operates automated systems such as point-of-sale (POS) and postage metering machines, processes purchases, and maintains accurate records of daily activities and significant events. Exceptional organizational skills, customer service expertise, and the ability to multitask in a dynamic environment are essential. By joining Blue Skies of Texas as a Desk Clerk, candidates will contribute significantly to the success of the community, delivering meaningful support that enhances the lives of residents and visitors. The role is an excellent opportunity for individuals seeking a rewarding career in senior living with a respected organization that values integrity, teamwork, and respect for diversity. Blue Skies of Texas invites you to apply and become part of a team that truly makes a difference in the lives of seniors and helps build a better community together.
The role of Desk Clerk at Blue Skies of Texas is a vital position within the Resident Services team, designed for dedicated professionals who are passionate about community engagement and exceptional service. This part-time role offers employment benefits, including an Employee Assistance Program, Referral Bonus Program, a generous paid time off (PTO) plan, and an Employee Appreciation Bonus twice a year. The Desk Clerk plays a key role in providing front desk services that include greeting and assisting residents, guests, and visitors, handling requests such as directions, postage, copying, and faxing services, and managing communication with maintenance and environmental services. The position requires cooperation with other front desk staff and Courtesy Officers to uphold strict security guidelines, ensuring a safe and welcoming environment for everyone on campus. The Desk Clerk operates automated systems such as point-of-sale (POS) and postage metering machines, processes purchases, and maintains accurate records of daily activities and significant events. Exceptional organizational skills, customer service expertise, and the ability to multitask in a dynamic environment are essential. By joining Blue Skies of Texas as a Desk Clerk, candidates will contribute significantly to the success of the community, delivering meaningful support that enhances the lives of residents and visitors. The role is an excellent opportunity for individuals seeking a rewarding career in senior living with a respected organization that values integrity, teamwork, and respect for diversity. Blue Skies of Texas invites you to apply and become part of a team that truly makes a difference in the lives of seniors and helps build a better community together.
Job Requirements
- High school diploma or equivalent
- Ability to work with only general supervision
- Exercise mature judgment
- Be detail-oriented
- Able to function in an environment with frequent interruptions
- Multiple tasks being performed simultaneously
- Must work harmoniously in a team environment
- Provide excellent customer service
- Professional manner with callers and visitors
- Maintain confidentiality and high ethical standards
- Excellent telephone etiquette and customer service skills
- Ability to speak, read, write, and follow verbal and written instructions in English
Job Qualifications
- High school diploma or equivalent
- At least one year of office, clerical, or secretarial experience preferred
- Some college hours or trade school training in business or related discipline is desirable
- Prior military experience is a plus
- Ability to work with only general supervision, exercise mature judgment, and be detail-oriented
- Able to function in an environment with frequent interruptions requiring multiple tasks simultaneously
- Must work harmoniously in a team environment and provide excellent customer service
- Professional manner with callers, walk-ins, and customers visiting the facility
- Maintain confidentiality and high ethical standards
- Excellent telephone etiquette and customer service skills
- Ability to speak, read, write, and follow verbal and written instructions in English
Job Duties
- Greets residents, guests, and visitors and assists them with questions, directions, purchasing postage, sending documents via facsimile, making copies, and answering requests for information
- Coordinates requests for assistance directly with the on-duty Courtesy Officer
- Operates the automated point-of-sale (POS) and postage metering systems and performs the following functions: enters all Village Store purchases into the POS, operates postage metering machine and enters sales into POS, enters all other types of sales such as copies and faxes into POS, follows all internal control and operating procedures and policies
- Ensures efficient flow of internal mail by promptly routing all mail entering the Front Desk to the appropriate department
- Responds to requests from residents or guestroom visitors regarding maintenance or housekeeping needs, coordinates same with the Maintenance and Environmental Services departments, and enters service requests into the work order system
- Maintains and submits daily desk report of significant events and actions taken on shift, as applicable
- Answers incoming phone calls using effective customer service skills and forwards calls, as appropriate
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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