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Beverage - Cocktail Server-Nights

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Medical
Dental
Vision
401k
Educational tuition reimbursement
Employee assistance program
Family dinners

Job Description

American Place Casino is a prominent gaming and entertainment establishment located in Waukegan, Lake County's fastest-growing industry sector. Our mission is to establish ourselves as the top gaming and entertainment hub in the region, widely recognized for our exceptional hospitality and unparalleled guest experiences. We pride ourselves not only on our state-of-the-art casino facilities but also on fostering a work environment that values employee development and wellbeing. With a culture centered around growth, fulfillment, and enjoyment in the workplace, we provide numerous career advancement opportunities for those passionate about hospitality and eager to grow within the dynamic gaming industry. Our team is made up of adaptable and coachable individuals who share a commitment to excellence and delivering memorable service to every guest. We encourage prospective employees to join us on a rewarding journey of professional growth and success within a fast-paced, lively setting where innovation and guest satisfaction are at the forefront.

We are currently seeking a dedicated and personable Casino Cocktail Server to join our vibrant team. This role is ideal for individuals who thrive in high-energy, customer-focused environments and who possess a genuine passion for providing exceptional service. As a cocktail server, you will play a critical role in maintaining the warm and inviting atmosphere our guests have come to expect. Your primary responsibility will be to deliver timely beverage service to casino patrons, ensuring all orders are accurately processed and payments handled with precision. You will be expected to balance multiple tasks simultaneously, navigate through a bustling casino floor with professionalism, and engage with a diverse clientele in a friendly and approachable manner. Previous experience in hospitality or customer service is advantageous but not mandatory, as we value coachability and a positive attitude just as much as experience. Key competencies include strong communication skills, attention to detail, and the ability to work collaboratively as part of a team. Additionally, you will be responsible for maintaining inventory and organization within the cocktail server room, upselling and recommending popular drinks, and adhering to all safety and operational protocols. To succeed in this role, flexibility and adaptability to the unique challenges of casino conditions—such as bright lights and noise—are essential. This position offers a competitive hourly wage ranging from $9.50 to $15.00 plus tips, reflecting your commitment to outstanding guest service and operational excellence. Join American Place Casino and become an integral part of a team dedicated to delivering hospitality excellence in one of the most dynamic entertainment environments in the region.

Job Requirements

  • High school diploma or equivalent
  • Able to carry and balance trays of beverages
  • Ability to lift up to 25-30 lbs
  • Stand for long periods during shifts
  • Navigate crowded spaces safely
  • Flexibility in bending and reaching
  • Adaptability to bright lights and noise in casino environment
  • Able to obtain and maintain necessary licenses or certifications as required by local gaming regulations

Job Qualifications

  • Excellent communication and interpersonal skills
  • Friendly, approachable demeanor
  • Ability to engage with diverse clientele
  • Experience with cash handling and POS systems
  • Strong multitasking abilities in fast-paced environments
  • Ability to uphold professionalism and positive attitude
  • Teamwork and cooperation skills
  • Previous hospitality or customer service experience preferred but not required

Job Duties

  • Greet guests warmly and take beverage orders
  • Deliver drinks to guests promptly and courteously
  • Process payments accurately using POS systems or cash registers
  • Maintain inventory by stocking and organizing the cocktail server room
  • Carry trays of beverages safely while balancing loads
  • Ensure cleanliness of service areas and workstations
  • Adapt to additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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