Bench Assistant Operations Leader

Wonder is a dynamic and rapidly growing restaurant brand making its mark in the food service industry. Dedicated to delivering high-quality, delicious meals in a welcoming and efficient environment, Wonder stands out for its commitment to excellence in both customer service and operational efficiency. As a Quick Service Restaurant (QSR) known for blending innovation with tradition, Wonder thrives on providing an exceptional dining experience that caters to a wide range of customers, from young professionals to families looking for a quick yet satisfying meal. The company places a strong emphasis on fostering a positive work culture where team members feel inspired, supported, and motivated to grow their careers.

The role of Assistant Operations Leader at Wonder is a pivotal one, designed for candidates who are passionate about restaurant management and operational excellence. In this supportive leadership position, the Assistant Operations Leader works closely with the General Manager to oversee all facets of day-to-day restaurant operations. This role requires a hands-on leader who is proactive in problem solving, inspiring staff, and maintaining the highest standards of food safety, team safety, and customer service. The Assistant Operations Leader will be deeply involved in recruiting, training, and developing a motivated team of over 15 employees, ensuring that they have the tools and guidance needed to thrive in a fast-paced environment.

A key focus of the position is to drive sales and enhance service efficiency by tackling operational challenges head-on. Candidates for this position should have at least three years of experience in restaurant supervision or management, preferably within a high-volume setting either in a Quick Service Restaurant or a full-service restaurant environment. The role also demands strong attention to detail, excellent communication skills both verbal and written, and the ability to manage multiple priorities seamlessly while upholding company policies and procedures.

Emphasizing safety and compliance, the Assistant Operations Leader ensures that all food safety and security standards are rigorously followed while fostering an environment where each team member feels empowered to deliver outstanding customer service. This full-time position offers a competitive salary range of USD 66,500 to USD 76,500 annually and is located in or around New Providence, NJ, within a 40-mile radius. Benefits include comprehensive medical, dental, and vision insurance, 100% employer-paid life insurance, robust 401(k) retirement plan options with employer match, and a variety of career development opportunities including learning programs and employee stock options. Wonder also champions equal opportunity employment and is committed to making accommodations for applicants with disabilities to facilitate a smooth interview process.

Overall, the Assistant Operations Leader role at Wonder is an excellent opportunity for an ambitious management professional aiming to grow within a vibrant company. The position offers considerable responsibility, the chance to work in a supportive team-oriented environment, and the ability to make a tangible impact on the restaurant’s success through leadership and operational expertise.