
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
Diverse and Inclusive Work Environment
Job Description
Marriott International is a leading global hospitality company known for its commitment to excellence and innovation in the lodging industry. With a diverse portfolio of brands, Marriott International offers guests a wide variety of experiences, from luxury resorts to boutique hotels around the world. Among these distinguished brands is W Hotels, a collection renowned for its modern luxury, vibrant atmosphere, and a culture dedicated to creativity and high-energy service. W Hotels prides itself on igniting curiosity and expanding worlds for both guests and associates, delivering unforgettable experiences that go beyond traditional hospitality. As part of Marriott International, W Hotels embraces a culture of inclusivity, valuing the diverse backgrounds, talents, and experiences of all team members. The company is committed to equal opportunity employment, fostering an environment where everyone feels welcomed and supported in their career growth.
The Guest Service Support Expert role at W Hotels is pivotal in ensuring that food and beverage operations run seamlessly, contributing to the overall guest experience. This position is not merely about providing food and drinks; it is about enhancing the guest journey by taking initiative and delivering a wide range of support services. Whether it involves setting tables, assisting the kitchen staff, cleaning work areas, or replenishing supplies, this role helps create an atmosphere where every transaction feels personalized and engaging. The Guest Service Support Expert balances operational efficiency with the warmth and professionalism that define the W Hotels brand.
In this full-time role, individuals will be highly active and physically engaged, spending considerable time on their feet and maneuvering safely across various surfaces in a fast-paced environment. The role demands agility, the ability to handle tasks such as moving, lifting, carrying, and placing objects that weigh up to 25 pounds independently, and up to 50 pounds with assistance. Flexibility in movement including bending, twisting, and stooping is essential, supporting the dynamic operations of a busy food and beverage setting. Crucially, this role requires adherence to strict company policies and quality standards, ensuring safety and a polished professional appearance at all times.
Educationally, the position welcomes candidates with a high school diploma or GED equivalent and does not require prior food and beverage experience, although such experience is preferred. This entry-level opportunity is ideal for individuals eager to contribute to a renowned hospitality brand, gain meaningful experience, and grow within Marriott International's global team. The company also emphasizes a strong culture of respect, innovation, and purpose-driven work, encouraging employees to bring their authentic selves to the job and excel in a supportive community.
In summary, W Hotels, as part of the Marriott International family, offers a vibrant and inclusive workplace where the role of Guest Service Support Expert is essential to the guest experience. This position combines physical activity, customer service, and operational support, making it a uniquely rewarding role for those passionate about hospitality. Joining the team means becoming part of a forward-thinking brand that values originality and innovation, with ample opportunities for career advancement within Marriott's extensive network. If you are ready to be part of a dynamic, creative team and deliver exceptional service while developing your skills in the hospitality industry, this role is an excellent match.
The Guest Service Support Expert role at W Hotels is pivotal in ensuring that food and beverage operations run seamlessly, contributing to the overall guest experience. This position is not merely about providing food and drinks; it is about enhancing the guest journey by taking initiative and delivering a wide range of support services. Whether it involves setting tables, assisting the kitchen staff, cleaning work areas, or replenishing supplies, this role helps create an atmosphere where every transaction feels personalized and engaging. The Guest Service Support Expert balances operational efficiency with the warmth and professionalism that define the W Hotels brand.
In this full-time role, individuals will be highly active and physically engaged, spending considerable time on their feet and maneuvering safely across various surfaces in a fast-paced environment. The role demands agility, the ability to handle tasks such as moving, lifting, carrying, and placing objects that weigh up to 25 pounds independently, and up to 50 pounds with assistance. Flexibility in movement including bending, twisting, and stooping is essential, supporting the dynamic operations of a busy food and beverage setting. Crucially, this role requires adherence to strict company policies and quality standards, ensuring safety and a polished professional appearance at all times.
Educationally, the position welcomes candidates with a high school diploma or GED equivalent and does not require prior food and beverage experience, although such experience is preferred. This entry-level opportunity is ideal for individuals eager to contribute to a renowned hospitality brand, gain meaningful experience, and grow within Marriott International's global team. The company also emphasizes a strong culture of respect, innovation, and purpose-driven work, encouraging employees to bring their authentic selves to the job and excel in a supportive community.
In summary, W Hotels, as part of the Marriott International family, offers a vibrant and inclusive workplace where the role of Guest Service Support Expert is essential to the guest experience. This position combines physical activity, customer service, and operational support, making it a uniquely rewarding role for those passionate about hospitality. Joining the team means becoming part of a forward-thinking brand that values originality and innovation, with ample opportunities for career advancement within Marriott's extensive network. If you are ready to be part of a dynamic, creative team and deliver exceptional service while developing your skills in the hospitality industry, this role is an excellent match.
Job Requirements
- high school diploma or G.E.D. equivalent
- no related work experience required
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, and pull objects weighing up to 25 pounds independently and 50 pounds with assistance
- reach overhead and below the knees, including bending and twisting
- ability to maintain professional appearance and communication
- commitment to safety and quality standards
Job Qualifications
- high school diploma or G.E.D. equivalent
- preferred experience in food and beverage environment
- no supervisory experience required
- ability to follow company policies and procedures
Job Duties
- set tables
- assist the kitchen staff
- clean work areas
- replenish supplies
- uphold quality standards
- ensure professional appearance and communication
- create a safe workplace
Job Criteria
Experience
No experience required
Job Location
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