Michael Kors logo

Barista, Rockefeller Center - New York, NY

Job Overview

briefcase

Employment Type

Hourly
moneybag

Compensation

Hourly
Range $18.00 - $25.00
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Benefits

generous vacation days
Internal mobility across brands
Cross-Brand Discount
Exclusive Employee Sales
Paid parental leave
401k Match
clothing allowance

Job Description

Michael Kors is a globally renowned fashion brand recognized for its luxurious and stylish products ranging from apparel and accessories to footwear and fragrances. As a leader in the fashion industry, Michael Kors prides itself on blending classic with contemporary designs that appeal to a diverse and fashion-conscious clientele worldwide. The company operates numerous retail stores and lounges, including The Jet Set Lounge, where premium customer experiences intersect with exquisite fashion and lifestyle offerings. Known for its commitment to innovation and empowering individuals with a passion for style, Michael Kors maintains a vibrant and inclusive work culture that fosters creativity and growth. This dynamic environment is ideal for individuals eager to contribute, learn, and thrive within the fast-paced world of luxury retail and customer engagement.

The Barista position at Michael Kors' Jet Set Lounge offers a unique opportunity to be the face of this iconic brand, crafting high-quality beverages while delivering exceptional, personalized customer service. This role merges hospitality with fashion by focusing not only on beverage preparation but also on storytelling that enhances the retail experience. As a Barista at the Jet Set Lounge, you will engage guests with passion and professionalism, anticipating needs and creating memorable interactions that elevate the customer experience. This position requires a blend of skilled craftsmanship, attention to detail, and a proactive approach to customer care. Employees in this role are vital contributors to the brand's image as they embody Michael Kors’ values through their service, presentation, and product knowledge.

At Michael Kors, the Barista role is more than just preparing coffee; it's about crafting an entire experience that reflects the essence of the brand. Employees have the opportunity to grow within a supportive team, gain exposure to luxury brand operations, and participate in an inclusive culture that values diversity and creativity. The work environment here encourages flexibility and multidimensional skills, from operating a sophisticated cafe space to collaborating across retail functions. This role also includes operational responsibilities such as cash handling, inventory management, and maintaining cleanliness, ensuring service runs smoothly and efficiently. With competitive compensation ranging approximately from $18 to $25 per hour, plus benefits like generous vacation days and employee discounts, Michael Kors invests in the well-being and success of its team members. This is an ideal position for candidates passionate about coffee, customer service, and fashion, looking to join a prestigious brand with opportunities for professional development and internal mobility.

Job Requirements

  • 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
  • Strong communication skills and ability to engage with diverse clientele
  • Proficiency in reading, speaking, and writing in English is required
  • Applicants must be authorized to work for any employer in the United States
  • Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days
  • A NY Food Handler Certificate and an understanding of how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

Job Qualifications

  • 2+ years of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
  • Strong communication skills and ability to engage with diverse clientele
  • Proficiency in reading, speaking, and writing in English
  • Ability to meet store scheduling and availability expectations, including weekends, holidays, and high retail traffic days
  • A NY Food Handler Certificate and understanding of Department of Health regulations related to Food Service and Employee + Guest Safety
  • Strong attention to detail with proven ability to multitask and manage priorities effectively
  • Energetic, motivated, and results-driven with a positive approach to teamwork
  • Demonstrated commitment to delivering outstanding customer service
  • Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes
  • Passion for coffee, customer service, and creating unique guest experiences

Job Duties

  • Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards
  • Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer
  • Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued
  • Educate guests on our beverage menu, brewing methods, and retail products
  • Maintain a clean, organized, and inviting café and retail environment
  • Support daily operations, including opening/closing procedures, cash handling, and inventory
  • Collaborate with team members to ensure seamless service between café and retail
  • Uphold all health, safety, and sanitation guidelines and standards
  • Demonstrate flexibility and perform tasks with speed and excellence

Job Criteria

Experience

No experience required


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