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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Diverse and inclusive workplace
leadership growth opportunities
Job Description
Black Rock Coffee Bar is a vibrant and community-focused café brand known for its commitment to quality and fostering strong neighborhood connections. Serving crafted drinks that not only showcase passion and respect for coffee but also symbolize the beginning of meaningful relationships, Black Rock Coffee Bar operates as more than just a coffee shop. It is an establishment dedicated to enhancing communities through exceptional service, compassionate values, and a culture of accountability and growth. Local to various neighborhoods, each Black Rock Coffee Bar team actively participates in serving and uplifting their communities, emphasizing care not only for customers but also... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or barista role preferred
- ability to stand and walk for extended periods
- capability to lift, carry, push, or pull objects up to 50 lbs
- availability to work weekends, holidays, and varying shifts
- strong oral communication skills
- basic math skills for handling cash transactions
- willingness to follow company policies and procedures diligently
Job Qualifications
- strong communication and interpersonal skills for effective customer and team interactions
- ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail
- excellent customer service skills with a friendly, outgoing personality
- capable of building positive relationships with customers and team members
- flexibility to work weekends, holidays, and varying shifts
- self-motivated and capable of independent work during down times
Job Duties
- immediately and warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment
- abides by service speed requirements without compromising beverage quality or customer service, including third-party orders
- prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens
- maintains clean and organized work and customer areas, following health and safety guidelines
- promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
- handles accurate cash and credit transactions, including daily cash deposits when required
- supports training initiatives and mentors new team members during their onboarding process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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