Job Overview
Compensation
Salary
Range $60,000.00 - $70,000.00
Benefits
competitive pay
scholarships
Discounts hub access
flexible scheduling
Free Meals on shifts
Employee Life Assistance Program
Health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness coverage
short-term disability
long-term disability
preferred legal plan
Career growth opportunities
Job Description
Smokey Bones is a renowned full-service restaurant chain specializing in authentic barbecue, award-winning ribs, and a vibrant dining atmosphere. With 63 locations spanning across 16 states, Smokey Bones has established itself as a leader in the casual dining and barbecue restaurant industry. The establishment prides itself on delivering quality food, exceptional customer service, and a welcoming environment for both guests and team members. Smokey Bones offers a full bar featuring a diverse selection of bourbons, whiskeys, domestic and local craft beers, and handcrafted cocktails, creating a comprehensive dining experience for its guests. The company supports flexibility, diversity, and inclusivity, celebrating every individual for who they are with a culture that encourages teamwork and personal growth. Recognized as a Certified Great Place to Work for two consecutive years, Smokey Bones is committed to providing its employees with competitive pay, substantial benefits, and opportunities for advancement. Employees also enjoy perks such as meal discounts, scholarships, and access to a generous discounts hub from day one. The company emphasizes work-life balance with flexible scheduling, a supportive work environment, and comprehensive healthcare plans that include dental, vision, accident coverage, and disability insurance. Additional benefits such as legal services, patient planning, and advocacy further enhance the employee experience. With a strong focus on career development and internal growth, Smokey Bones offers a rewarding pathway for employees passionate about hospitality and guest satisfaction.
The Bar Manager role at Smokey Bones is pivotal in fostering an exceptional guest experience and ensuring operational excellence in the restaurant's bar area. This position requires a dynamic leader who can coach and motivate their team to uphold the highest hospitality standards while maintaining smooth bar operations. The Bar Manager is responsible for guiding employees on delivering outstanding guest service, managing guest concerns, and ensuring that the atmosphere aligns with Smokey Bones' standards of excellence. This includes supervising the bar's inventory, ensuring compliance with safety and quality standards, and collaborating closely with the General Manager and Director on maintaining the facilities and environment. The role demands financial acumen to monitor sales trends, set financial goals, and contribute to achieving company sales and satisfaction targets. The successful candidate will be knowledgeable in administrative duties linked to restaurant compliance and operational logistics. A key aspect of this job is to embody and communicate the company culture and values effectively while managing team schedules, coaching employee performance, and facilitating ongoing training, including new menu items and standard updates.
The Bar Manager must possess thorough experience in service management within a full-service restaurant that includes a comprehensive bar. Strong computer skills, including proficiency in Excel, Windows, and point-of-sale (POS) systems, are essential to manage operational efficiencies. The role requires a results-driven individual who is trustworthy, team-oriented, and passionate about the hospitality industry. The Bar Manager must be able to engage and develop team members, providing constructive feedback and coaching in line with company policy. Physical requirements include the ability to stand for extended periods and handle lifting up to 50 pounds. Smokey Bones provides a collaborative and fun working environment where flexibility is prioritized, and each team member's unique contributions are celebrated. Applicants will find an employer focused on their personal and professional growth, with many benefits available from day one and opportunities for long-term career development within the organization.
The Bar Manager role at Smokey Bones is pivotal in fostering an exceptional guest experience and ensuring operational excellence in the restaurant's bar area. This position requires a dynamic leader who can coach and motivate their team to uphold the highest hospitality standards while maintaining smooth bar operations. The Bar Manager is responsible for guiding employees on delivering outstanding guest service, managing guest concerns, and ensuring that the atmosphere aligns with Smokey Bones' standards of excellence. This includes supervising the bar's inventory, ensuring compliance with safety and quality standards, and collaborating closely with the General Manager and Director on maintaining the facilities and environment. The role demands financial acumen to monitor sales trends, set financial goals, and contribute to achieving company sales and satisfaction targets. The successful candidate will be knowledgeable in administrative duties linked to restaurant compliance and operational logistics. A key aspect of this job is to embody and communicate the company culture and values effectively while managing team schedules, coaching employee performance, and facilitating ongoing training, including new menu items and standard updates.
The Bar Manager must possess thorough experience in service management within a full-service restaurant that includes a comprehensive bar. Strong computer skills, including proficiency in Excel, Windows, and point-of-sale (POS) systems, are essential to manage operational efficiencies. The role requires a results-driven individual who is trustworthy, team-oriented, and passionate about the hospitality industry. The Bar Manager must be able to engage and develop team members, providing constructive feedback and coaching in line with company policy. Physical requirements include the ability to stand for extended periods and handle lifting up to 50 pounds. Smokey Bones provides a collaborative and fun working environment where flexibility is prioritized, and each team member's unique contributions are celebrated. Applicants will find an employer focused on their personal and professional growth, with many benefits available from day one and opportunities for long-term career development within the organization.
Job Requirements
- Previous bar manager/service management experience in a full service restaurant with full bar
- Computer knowledge including Excel, Windows, and POS systems
- Results driven and trustworthy
- Team oriented
- Ability to engage and develop team members and coach in adherence to company policies
- Passionate about the hospitality industry
- Focused on creating amazing guest and employee experiences
- Must be able to stand for 10 hours and lift 50 lbs
Job Qualifications
- Previous bar manager/service management experience in a full service restaurant with full bar
- Computer knowledge including Excel, Windows, and POS systems
- Results driven and trustworthy
- Team oriented
- Ability to engage and develop team members and coach in adherence to company policies
- Passionate about the hospitality industry
- Focused on creating amazing guest and employee experiences
Job Duties
- Coaches teammates on how to deliver an excellent guest experience
- Coaches teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- Positively interacts and visits with guests and solicits feedback
- Handles and follows up on guest concerns escalated from the teammate level
- escalates to GM and DO as necessary
- Ensures the quality of all restaurant facilities throughout the region by aligning with the General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing the repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology
- Models standards and expected behaviors for Restaurant managers and teammates to follow
- Models and teaches our values and culture in a manner that others understand
- Models and trains all new menu items and changes in standards for departmental team members
- Writes schedules for department staff
- Coaches teammates on operational excellence, maintenance, and facilities
- Motivates teammates to improve performance
- Delivers positive and constructive performance feedback to teammates
- aligns with the General Manager/Director on appropriate progressive disciplinary action when teammates are not meeting performance standards
- Develops leadership skills in self and teammates
- Establishes plans, communicates strategy to General Manager and Management Staff, and measures specific goals to achieve Company accepted inventory level, departmental sales growth, and guest satisfaction
- Communicates areas of performance needing improvement within their department to meet business plan goals
- Reviews sales and trends for your department and helps initiate programs to grow sales
- Willingness to learn Profit vs Loss statements, forecasting, and scheduling budgets
- Conducts a wide variety of administrative duties in support of restaurant operations as it pertains to teammates and in compliance with local, state, and federal laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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