Job Overview
Compensation
Salary
Range $60,000.00 - $68,000.00
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career development opportunities
Diversity and inclusion initiatives
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company also operates online sports betting and iCasino platforms through theScore Bet Sportsbook and Casino. PENN Entertainment is not only recognized for delivering exceptional entertainment and gaming experiences but also for its commitment to values such as diversity, sustainability, and community engagement. They focus on creating a workplace where team members can grow, thrive, and advance in their careers, supported by comprehensive wellness programs that address financial, physical, and mental well-being. Their Total Rewards package features competitive salaries, day-one medical coverage, 401(k) matching, and annual performance bonuses, along with paid time off that increases with tenure.
The role of Banquet Assistant Manager at PENN Entertainment involves assisting the Banquet Manager in planning, coordinating, and supervising banquet and catered events. This position is vital in ensuring that events meet high company standards by leading banquet staff, collaborating with multiple departments such as Culinary, Sales, Stewarding, and Facilities, and delivering top-tier guest service. The Banquet Assistant Manager plays a key role in executing events smoothly, managing staff schedules, monitoring service quality, and maintaining compliance with health, safety, sanitation, and alcohol service standards. Additionally, this role involves overseeing inventory control, supporting cost and labor management, and contributing to accurate event billing. The position demands strong leadership, communication, organizational skills, and a keen attention to detail to excel in a fast-paced, event-driven environment. The starting salary range for this role is $60,000 to $68,000, reflecting the candidate's relevant knowledge, skills, and experience. PENN Entertainment supports its employees' growth and provides an engaging, diverse, and dynamic work environment where having fun is a core value.
The role of Banquet Assistant Manager at PENN Entertainment involves assisting the Banquet Manager in planning, coordinating, and supervising banquet and catered events. This position is vital in ensuring that events meet high company standards by leading banquet staff, collaborating with multiple departments such as Culinary, Sales, Stewarding, and Facilities, and delivering top-tier guest service. The Banquet Assistant Manager plays a key role in executing events smoothly, managing staff schedules, monitoring service quality, and maintaining compliance with health, safety, sanitation, and alcohol service standards. Additionally, this role involves overseeing inventory control, supporting cost and labor management, and contributing to accurate event billing. The position demands strong leadership, communication, organizational skills, and a keen attention to detail to excel in a fast-paced, event-driven environment. The starting salary range for this role is $60,000 to $68,000, reflecting the candidate's relevant knowledge, skills, and experience. PENN Entertainment supports its employees' growth and provides an engaging, diverse, and dynamic work environment where having fun is a core value.
Job Requirements
- High school diploma or equivalent
- 2 years of banquet, catering, or food and beverage supervisory experience preferred
- Strong leadership skills
- Effective communication abilities
- Ability to work in a fast-paced environment
- Strong attention to detail
- Proficiency with computer applications and event management systems
- Availability to work flexible hours
- Commitment to maintaining health, safety, and sanitation standards
Job Qualifications
- High school diploma or equivalent
- Hospitality or business education preferred
- Minimum of 2 years of banquet, catering, or food and beverage supervisory experience preferred
- Strong leadership skills
- Strong communication skills
- Excellent guest service skills
- Ability to work effectively in a fast-paced, event-driven environment
- Strong attention to detail
- Strong organizational skills
- Proficiency in basic computer applications and event management systems
Job Duties
- Assist in the planning, setup, execution, and breakdown of banquet and catered events
- Supervise banquet staff to ensure service standards, cleanliness, and professionalism are maintained
- Ensure event setups are completed according to Banquet Event Orders (BEOs), including room layouts, linens, décor, and food and beverage service
- Coordinate with Culinary, Sales, Stewarding, and Facilities to ensure seamless event execution
- Greet clients and guests
- address concerns and resolve issues promptly and professionally
- Assist with scheduling, staffing levels, and break coverage to meet business needs
- Monitor service quality and provide coaching and feedback to team members
- Ensure compliance with health, safety, sanitation, and alcohol service standards
- Assist with inventory control of banquet equipment, supplies, and linens
- Support cost controls, labor management, and accurate event billing
- Maintain a clean, safe, and organized banquet operation
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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