Assistant Nurse Manager, Med Surg Telemetry
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,840.00 - $124,320.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Tuition Reimbursement
Job Description
University of Maryland Upper Chesapeake Health (UM UCH) is a renowned community-based, integrated, non-profit health system dedicated to serving the residents of northeastern Maryland. Known for its exceptional combination of clinical expertise, advanced technology, and patient-centered care, UM UCH aims to be the preferred integrated health system creating the healthiest community in Maryland. With a vision firmly rooted in maintaining and improving community health, UM UCH offers a broad spectrum of healthcare services, cutting-edge technologies, and modern facilities designed to support optimal patient outcomes. The network is committed to working collaboratively with local organizations to promote health education and wellness within the community. UM UCH is the foremost health care system and second-largest private employer in Harford County, with over 3,500 team members and more than 650 medical staff physicians providing care for residents of Harford County, eastern Baltimore County, and western Cecil County. The organization prides itself on fostering a culture devoted to service excellence, teamwork, and continuous improvement.
The Assistant Nurse Manager position within the Med Surg Telemetry unit is a full-time, exempt, rotating shift role primarily scheduled for 3 pm to 11 pm, with flexibility to support day and night leadership coverage around the clock. The Assistant Nurse Manager acts as a frontline operational leader responsible for managing shift-level operations and driving team performance. This position partners closely with the Nurse Manager to ensure operational excellence, staff engagement, and superior patient outcomes for the assigned clinical area. It involves direct accountability for clinical operations, compliance with regulations, and fostering a culture centered on patient safety, professionalism, and innovation. The role also emphasizes staff development through mentoring, coaching, onboarding, and succession planning, ensuring the continual growth of team members and promoting evidence-based practice across the unit. Additionally, this leadership position supports direct patient care when necessary and participates in organizational projects and multidisciplinary initiatives. The Assistant Nurse Manager is a pivotal role designed to develop future Nurse Managers and healthcare leaders by providing hands-on experience in operational leadership and clinical excellence. This position offers rewarding challenges for nursing professionals passionate about making a difference in patient care and clinical team management within an influential health system.
The Assistant Nurse Manager position within the Med Surg Telemetry unit is a full-time, exempt, rotating shift role primarily scheduled for 3 pm to 11 pm, with flexibility to support day and night leadership coverage around the clock. The Assistant Nurse Manager acts as a frontline operational leader responsible for managing shift-level operations and driving team performance. This position partners closely with the Nurse Manager to ensure operational excellence, staff engagement, and superior patient outcomes for the assigned clinical area. It involves direct accountability for clinical operations, compliance with regulations, and fostering a culture centered on patient safety, professionalism, and innovation. The role also emphasizes staff development through mentoring, coaching, onboarding, and succession planning, ensuring the continual growth of team members and promoting evidence-based practice across the unit. Additionally, this leadership position supports direct patient care when necessary and participates in organizational projects and multidisciplinary initiatives. The Assistant Nurse Manager is a pivotal role designed to develop future Nurse Managers and healthcare leaders by providing hands-on experience in operational leadership and clinical excellence. This position offers rewarding challenges for nursing professionals passionate about making a difference in patient care and clinical team management within an influential health system.
Job Requirements
- bachelor of science in nursing required
- licensure as a registered nurse in the state of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing
- three years of previous clinical experience required
- advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required
- ACLS, BLS and/or other certifications to match patient populations served
- knowledge and skills necessary to provide care appropriate to the patient population(s) served
- knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs
- strong verbal and written communication skills
- demonstrated effectiveness as a group leader and participant
- ability to collaborate with multiple members of the health care and administrative leadership team
- ability to think critically, develop conceptual designs for clinical services and plans and organize successful projects
Job Qualifications
- bachelor of science in nursing required
- if bachelor's degree is not in nursing, graduate degree must be in nursing
- licensure as a registered nurse in the state of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing
- three years of previous clinical experience required
- advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required
- incumbents must obtain advanced certification within three years of assuming the position
- ACLS, BLS and/or other certifications to match patient populations served
- knowledge and skills necessary to provide care appropriate to the patient population(s) served
- knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs
- strong verbal and written communication skills
- demonstrated effectiveness as a group leader and participant
- ability to collaborate with multiple members of the health care and administrative leadership team
- ability to think critically, develop conceptual designs for clinical services and plans and organize successful projects
Job Duties
- assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager
- engages in the delivery of high-quality, patient- and family-centered care
- participates in rounding, provides real-time feedback and service recovery, monitors safety and quality metrics, and communicates performance outcomes to team members and providers to drive continuous improvement
- escalates quality, safety and experience concerns as needed and resolves issues as able
- accountable for unit-level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput
- collaborates with providers, interdisciplinary partners, and unit team members to set goals and improve patient care in conjunction with the leader
- utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit-based improvement strategies
- controls onboarding, orientation, and competency validation for new and existing team members, ensuring readiness and professional growth
- develops emerging leaders through mentoring, coaching, and structured succession planning
- enforces regulatory standards and supports ongoing compliance efforts
- collaborates with leadership and team members to implement and sustain processes that promote survey readiness and adherence to accreditation and regulatory requirements
- monitors staffing plans, productivity, overtime utilization, and supply expense trends
- collaborates with the Nurse Manager to meet budgetary targets while maintaining safe care delivery
- fosters a healthy, inclusive work environment
- supports retention initiatives, valuing diversity and encouraging innovation
- builds relationships, promotes open communication and creates a culture that supports collaboration, creativity, and continuous improvement
- provides coaching and feedback, addresses performance issues and supports peer review processes
- promotes shared governance and team member involvement in decision-making and unit operations
- supports innovation and evidence-based practice by staying current with healthcare delivery advancements
- incorporates research findings into clinical practice, disseminates relevant literature, and champions team member-generated innovations and multidisciplinary research at the unit level
- maintains individual clinical competency to support direct patient care when needed and role-model best practices
- translates organizational goals and values into unit-level strategies, aligning team efforts with the organization's mission and vision
- implements principles of a High Reliability Organization and performance improvement strategies, using data to guide change, mentor team members, and improve outcomes
- ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives
- takes action to correct observed risks to patient and team member safety
- reports adverse events and near misses to appropriate management authority
- identifies possible risks in processes, procedures, devices and communicates the same to those in charge
- escalates safety concerns expediently when necessary and shares learning from safety concerns and events
- performs all other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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