Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel Your Growth tuition assistance
Paid Time Off
flexible scheduling
401K with 100% match up to 5%
Medical insurance
Dental Insurance
Vision Insurance
competitive pay
Career Development
Quarterly bonus program
Hiring Immediately
Job Description
Love's Travel Stops and Country Stores is a prominent family-owned and operated company headquartered in Oklahoma City, known for fueling customers' journeys since 1964. Specializing in travel stops, Love's serves a diverse range of customers including professional drivers, fleets, the general traveling public, RV enthusiasts, and those interested in alternative energy and wholesale fuel. The company prides itself on nearly 40,000 dedicated team members and emphasizes a culture of inclusivity, innovation, and community engagement. Recognized by Indeed with the Better Work Award in 2023, Love's is an employer committed to providing a positive workplace environment and values veterans among its prospective hires. This travel stop company offers a vast array of products and services designed to enhance convenience and value for its customers while supporting local communities.
The Restaurant Assistant Manager role at Love's is a key position integral to maintaining smooth restaurant operations and delivering excellent customer service. This position involves leadership responsibilities such as managing staff, overseeing processes, and assisting with the execution of strategies aimed at boosting sales and customer satisfaction. With the opportunity for career development and a dynamic team environment, this role is ideal for individuals with a passion for the restaurant industry and a desire to grow within a well-established and respected company.
As a Restaurant Assistant Manager, individuals will be responsible for ensuring the restaurant is safe, clean, and well-maintained by following proper food safety protocols and managing facilities and equipment upkeep. They will play a crucial part in driving sales through efficient inventory management, ordering, stocking, and food preparation. The assistant manager will collaborate closely with the Restaurant Manager to ensure tasks are executed properly, maintain cash integrity, and complete necessary reporting on a daily, weekly, and monthly basis.
This role demands a commitment to timely preparation and packaging of customer orders to meet and exceed service expectations. Financial acumen is important as the manager will be analyzing profit and loss statements to identify opportunities for improvement and growth. Hiring efforts and team talent acquisition also fall under the assistant manager's scope of duties, highlighting the importance of communication and leadership skills.
The ideal candidate must be adaptable with shift times, including days, evenings, nights, weekends, holidays, and occasional overnights. Experience requirements include at least one year of restaurant management, managing operations with an annual sales volume exceeding one million dollars, understanding and influencing budgets and financial statements, and supervising and training multiple employees. Intermediate computer skills, familiarity with Microsoft Office tools, and the ability to pass background checks and drug screenings are also essential.
In addition to leadership and operational skills, the role requires excellent interpersonal skills with a strong focus on customer satisfaction. Physical demands include standing, walking, bending, and lifting items over 75 pounds, indicating the need for stamina and physical capability. Love's exemplifies a supportive culture that rewards dedication and invites individuals ready to grow in a fast-paced environment to join their team.
The Restaurant Assistant Manager role at Love's is a key position integral to maintaining smooth restaurant operations and delivering excellent customer service. This position involves leadership responsibilities such as managing staff, overseeing processes, and assisting with the execution of strategies aimed at boosting sales and customer satisfaction. With the opportunity for career development and a dynamic team environment, this role is ideal for individuals with a passion for the restaurant industry and a desire to grow within a well-established and respected company.
As a Restaurant Assistant Manager, individuals will be responsible for ensuring the restaurant is safe, clean, and well-maintained by following proper food safety protocols and managing facilities and equipment upkeep. They will play a crucial part in driving sales through efficient inventory management, ordering, stocking, and food preparation. The assistant manager will collaborate closely with the Restaurant Manager to ensure tasks are executed properly, maintain cash integrity, and complete necessary reporting on a daily, weekly, and monthly basis.
This role demands a commitment to timely preparation and packaging of customer orders to meet and exceed service expectations. Financial acumen is important as the manager will be analyzing profit and loss statements to identify opportunities for improvement and growth. Hiring efforts and team talent acquisition also fall under the assistant manager's scope of duties, highlighting the importance of communication and leadership skills.
The ideal candidate must be adaptable with shift times, including days, evenings, nights, weekends, holidays, and occasional overnights. Experience requirements include at least one year of restaurant management, managing operations with an annual sales volume exceeding one million dollars, understanding and influencing budgets and financial statements, and supervising and training multiple employees. Intermediate computer skills, familiarity with Microsoft Office tools, and the ability to pass background checks and drug screenings are also essential.
In addition to leadership and operational skills, the role requires excellent interpersonal skills with a strong focus on customer satisfaction. Physical demands include standing, walking, bending, and lifting items over 75 pounds, indicating the need for stamina and physical capability. Love's exemplifies a supportive culture that rewards dedication and invites individuals ready to grow in a fast-paced environment to join their team.
Job Requirements
- Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays
- A valid driver’s license and ability to successfully complete a pre-employment background check and drug screening
Job Qualifications
- 1+ years restaurant management experience
- 1+ years managing operations with an annual sales volume of $1+ million
- 1+ years affecting and deciphering budgets and profit and loss statements
- 1+ years supervising and training 5-10+ employees
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
- Excellent communication and interpersonal skills with a customer satisfaction focus
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment
- Strong organizational and multitasking abilities with attention to detail
- Effective teamwork skills
Job Duties
- Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
- Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting
- Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results
- Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities
- Collaborate with Restaurant Manager in the efforts of talent acquisition
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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