Assistant General Manager - NYC, NY

Panera Bread is a leading bakery-cafe chain known for its commitment to quality, community, and customer experience. With a steadfast focus on providing fresh, wholesome food in a warm and inviting environment, Panera has become a beloved neighborhood staple where guests can enjoy everything from artisan breads to signature salads and sandwiches. The company prides itself on its culture of warmth, belonging, growth, and trust, fostering an atmosphere where both guests and team members feel valued and supported. As part of its mission to nourish communities and build lasting relationships, Panera invests heavily in career development and leadership opportunities for its employees, promoting from within and encouraging a team-oriented, inclusive workplace.

The role of Assistant General Manager at Panera offers a unique opportunity to lead and inspire a dynamic team in a fast-paced, customer-focused setting. This is a full-time position with competitive pay ranging from $26.50 to $32 per hour, along with eligibility for quarterly bonuses. The Assistant General Manager plays a crucial role in supporting the General Manager by overseeing bakery-cafe operations, ensuring exceptional guest service, and driving business growth. Responsibilities include hiring, training, motivating, and developing team members to create a high-performance culture where people thrive and grow. This position also involves managing staffing needs and scheduling, maintaining operational and quality standards, and ensuring compliance with company policies and regulatory requirements.

In addition to operational duties, the Assistant General Manager partners with the General Manager to build subject matter experts within the bakery-cafe, promote Panera's Guiding Values and Behaviors, and foster a safe and healthy workplace. Candidates will have the opportunity to lead by example, helping to create memorable guest experiences that turn first-time visitors into loyal regulars. This leadership role requires strong business acumen, excellent communication skills, and the ability to remain flexible in a role that demands working nights, weekends, and adapting to shifting priorities.

Panera offers a comprehensive benefits package that supports the overall well-being of its team members, including medical, dental, vision, life insurance, pet insurance, and a 401(k) plan with a company match. Employees also enjoy paid vacation, sick time, holidays, tuition discounts, free on-shift meals, unlimited fountain beverages, and access to a team member assistance program. The company’s inclusive environment values diversity and equal opportunity, welcoming candidates from all backgrounds to contribute and grow in their careers.

Joining Panera as an Assistant General Manager means becoming part of a brand that not only values great food and outstanding service but also prioritizes team member growth and community impact. For individuals passionate about leadership and hospitality, this role offers a rewarding career path with the chance to make a meaningful difference every day.