Assistant General Manager-Multi-Tasker Driven/People Developer! at Diamond Select, Inc Deltona, FL

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $50,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus plan
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Diamond Select, Inc. is a reputable and dynamic company that specializes in sourcing top talent for a range of popular fast-food franchises across the United States, including but not limited to Dairy Queen, KFC, Taco Bell, Pizza Hut, and Brooklyn Water Bagel. Operating in multiple states such as Florida, Georgia, North Carolina, South Carolina, Tennessee, Ohio, Louisiana, Mississippi, and Texas, Diamond Select, Inc. is committed to connecting driven, passionate individuals with exciting career opportunities in the restaurant franchise industry. Known for its dedication to both employee development and customer satisfaction, the company creates strong partnerships with franchisees to ensure the successful operation of their establishments. The company prides itself on fostering a positive work environment and advancing careers through comprehensive training and support.

The Assistant General Manager role at Diamond Select, Inc., specifically for Taco Bell locations in the Deltona and Sanford, Florida area, is a critical leadership position designed to support the Restaurant General Manager (RGM) in building and maintaining a highly effective team that consistently delivers exceptional service and quality food to customers. This full-time position offers competitive pay, with salaries for Assistant Managers up to $50,000 annually, coupled with a valuable bonus plan and attractive employee benefits.

As Assistant General Manager, the successful candidate will play a key role in cultivating a positive workplace culture where team members feel valued, motivated, and equipped to succeed in their roles. The focus of this position is people development – recruiting top talent, conducting thorough orientation, administering ongoing training, and implementing comprehensive development plans. The Assistant General Manager will lead efforts to build a strong leadership bench by training and mentoring assistant managers and shift leaders, ensuring the restaurant operates smoothly even in the absence of the general manager.

Customer satisfaction is another vital priority, with the Assistant General Manager expected to model exemplary customer service behaviors and resolve any customer concerns efficiently, helping to uphold Taco Bell's reputation for a welcoming and enjoyable dining experience. This role involves working closely with the management team to optimize scheduling, ensuring adequate staffing to meet business demands while controlling labor costs.

Financial stewardship is equally important, requiring the Assistant General Manager to regularly analyze the restaurant's financial performance, including sales and profitability. The role demands a disciplined approach to managing the restaurant budget, maximizing profits without compromising quality or customer satisfaction. The individual in this role will also conduct manager meetings and one-on-one sessions with team members to maintain alignment, recognize outstanding performance, and address any issues proactively.

Overall, the Assistant General Manager position offers a comprehensive leadership opportunity to individuals passionate about hospitality, team leadership, and operational excellence within a thriving and supportive organization. With competitive compensation, benefits, and a clear pathway to career advancement, Diamond Select, Inc. provides a promising platform for ambitious professionals eager to make a positive impact in the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or related role
  • Proven ability to lead and develop a team
  • Strong problem-solving and decision-making skills
  • Ability to communicate effectively with team members and customers
  • Flexibility to work various shifts including evenings, weekends, and holidays
  • Ability to work under pressure in a fast-paced environment

Job Qualifications

  • Previous management experience in a fast-food or restaurant environment
  • Strong leadership and team development skills
  • Excellent communication and interpersonal skills
  • Ability to analyze financial reports and manage budgets
  • Customer service-focused mindset
  • Ability to handle conflict resolution effectively
  • Experience with staff training and development
  • Ability to work in a fast-paced environment and manage multiple priorities

Job Duties

  • Build and develop a strong team by hiring and training team members and shift leads
  • Conduct proper orientation and onboarding for new employees
  • Implement and follow a training plan to develop the restaurant team
  • Train and mentor assistant managers, shift leaders, and team members
  • Conduct manager meetings and team member one-on-ones
  • Recognize and reward team member performance consistently
  • Resolve conflicts within the restaurant in a timely manner
  • Demonstrate positive interactions with customers and resolve customer issues promptly
  • Schedule staffing to meet business needs effectively
  • Coach management team on driving customer satisfaction
  • Analyze restaurant financial performance and develop follow-up plans to maximize profitability
  • Manage the restaurant budget and control costs

Job Criteria

Experience

Mid Level (3-7 years)


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