SPS-North America is a leading provider of business process outsourcing (BPO) services, specializing in document management and intelligent automation solutions. Operating across more than 20 countries, SPS offers a comprehensive suite of services designed to streamline operations and enhance efficiency for organizations.

The company serves various sectors, including banking, insurance, legal, higher education, advertising, and other professional services. Their clientele includes numerous Fortune 500 companies, reflecting the trust and reliability placed in their offerings.

Core Services Offered by SPS-North America

Mailroom Management: SPS provides both physical and digital mailroom management services, ensuring efficient handling, sorting, and distribution of incoming and outgoing correspondence. This is crucial for organizations aiming to maintain seamless communication channels.
Front Office Services: The company offers a range of front office solutions including reception services, lobby concierge, and conference room management, designed to create a welcoming environment and enhance the organization's professional image.
Intelligent Document Processing: Leveraging cutting-edge technologies, SPS delivers services that automate the extraction, classification, and management of data from various documents. This reduces manual effort, minimizes errors, and accelerates decision-making.

Commitment to Excellence and Innovation

SPS-North America is dedicated to delivering high-caliber outsourcing experiences. The company emphasizes continuous improvement to meet market-leading standards and efficiency rates.

Innovation is at the core of their operations, combining people, processes, data, and the latest technology. Their organizational DNA includes recognizing and rewarding teams for innovative thinking.

Career Opportunities and Employee Development

The company offers diverse career opportunities with a culture of learning and professional growth. Employees are encouraged to develop new skills and explore various career paths within the organization.

SPS provides comprehensive benefits including medical, dental, vision, and other programs, reflecting its commitment to employee well-being. It has also received awards such as the gold award for Outstanding Organizational Development Strategy in the 2025 Noble Business Awards.

Global Presence

Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries, including the United States, Australia, New Zealand, Asia, and Europe.

SPS-North America has offices in major U.S. cities such as:

New York City, NY
Los Angeles, CA
Chicago, IL
San Francisco, CA
Cicero, IL
Ann Arbor, MI
Pasadena, CA
Cincinnati, OH
Detroit, MI
Boulder, CO
Durham, NC
Tempe, AZ
Thornton, CO
Silver Spring, MD
Hawthorne, CA
Columbia, MD
Minneapolis, MN
Baltimore, MD
St. Louis, MO
Vancouver, WA

This extensive network enables SPS to deliver localized services while maintaining a global standard of excellence.

In summary, SPS-North America stands as a trusted partner for organizations seeking to optimize their business processes through innovative outsourcing solutions. With a strong emphasis on excellence, innovation, and employee development, SPS continues to drive transformative change across various industries.

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