Fast-Food Worker Job Description
A Fast-Food Worker, also called a Crew Member, works in a quick-service restaurant, where their main responsibilities include taking customers’ orders and preparing and delivering these orders.
We have created a customizable Fast-Food Worker template you can use to attract the best talent for your quick-service restaurant.
You will also find valuable tips on how to write a compelling job description for your job ad.
Fast-Food Worker Job Description Template
Download this template in PDF or Word format and customize it to your specific needs.
Job Overview
We are looking for a customer-oriented Fast-Food Worker to join our team at [Restaurant Name].
Working with us, your main responsibilities will be taking customers’ orders, handling transactions and preparing food items according to our standardized recipes and portion sizes.
As a Fast-Food Worker, we expect you to provide friendly and quick service to our customers by addressing their inquiries, concerns and special requests, as well as to handle all transactions (e.g., cash and credit card).
You will also be responsible for adhering to food safety standards by following food handling and sanitation procedures.
If you can work in a fast-paced environment, have great attention to detail and a customer-centric mindset, we invite you to apply for the Fast-Food Worker position at [Restaurant Name].
Salary: $10–$12 per hour (non-tipped position)
Benefits: Paid time off, health insurance, employee discount
Schedule: Full-time (40 hours per week, with the possibility of overtime)
Fast-Food Worker Duties & Responsibilities
- Take customer orders
- Handle cash and other transactions and provide change to customers
- Prepare and assemble food orders
- Monitor food inventory levels, restock supplies and rotate perishable items
- Provide friendly service to customers
- Address customers’ inquiries, concerns and special requests
- Uphold food safety standards
- Help with cleaning duties, such as sweeping, mopping and taking out the trash
Fast-Food Worker Experience Requirements & Skills
- Strong communication skills
- Ability to work in a quick-paced environment
- Attention to detail
- Basic math skills
- Teamwork and collaboration skills
- Proficiency in using POS systems
- Positive attitude and willingness to learn
- Previous experience in a customer service job is a plus
Fast-Food Worker Education & Qualification Requirements
- High school diploma or equivalent
- Valid food hander’s license
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How To Write a Fast-Food Worker Job Description
If you would rather write your own Fast-Food Worker job description from scratch, here is a guide on how to do it professionally:
1. Start with your company information
At the very top of your Fast-Food Worker job description, provide relevant information about your establishment, such as your company’s name, location, mission and values.
2. Add an overview of the Fast-Food Worker role
Describe what a Fast-Food Worker typically does in your quick-service restaurant. Include a few of the key responsibilities and mention what personality traits you would prefer them to have. Then add the following information, preferably in bullet points to make it easier for candidates to see:
- Salary: 69% of job applicants expect to see clearly defined compensation in a job description. This is why it is important to add hourly, monthly or yearly salary or salary range for a Fast-Food Worker role in your establishment.
- Benefits: Include any benefits you provide your employees, such as a flexible schedule, health insurance and paid time off.
- Job type: Clarify if you are offering part-time, full-time or any other job arrangement such as seasonal or on a day-to-day basis.
3. Make a list of duties and responsibilities
List all the duties and responsibilities you expect a Fast-Food Worker to perform in your establishment. These can include:
- Taking orders from customers
- Processing payments
- Keeping the counter area clean
4. Define required and preferred experience and skills
Clearly state if you are looking for an experienced worker or if you accept candidates with no prior experience.
Make sure you list the hard skills (knowledge of operating POS systems) and soft skills (great communication, customer-centric) you require or prefer for the posted role, too.
5. Point out desired education and training
Indicate if you want a Fast-Food Worker to have a high-school diploma or higher and if you want them to have any special training in food safety, customer service or similar.
6. Include your contact information
Provide the following contact information to make it easier for the candidates to submit their applications:
- Name of the contact person
- Contact email
- Phone number
- Store or company address
- Working hours of the contact person or operating hours of the store
Additional Tips for Writing an Engaging Fast-Food Worker Job Description
Although 72% of recruiters believe they provide a clear job description in job ads, only 36% of candidates agree with this perspective.
[Source: TEK Systems]
Here are the five tips you can use to align your job description with your applicants’ expectations:
- Be concise: Use straightforward language and make your job description short and simple to ensure candidates from different backgrounds understand the role’s requirements easily.
- Use descriptive verbs in the present tense: For better clarity of your job description use verbs like “operate”, “serve” or “handle”. Try not to use ambiguous terms such as “several”, “occasional” or “substantial”.
- Avoid using acronyms: Some candidates might not be familiar with acronyms used in the fast-food industry, such as QSR (quick-service restaurant) or DT (drive-through). So, it is best to avoid them altogether to eliminate any confusion.
- Opt for gender-neutral language: By using gender-neutral language in your job description, you show that your company values all candidates equally.
- List only the key responsibilities: Rather than listing occasional or minor tasks, only include essential duties you expect a Fast-Food Worker to perform in your restaurant. This helps your candidates understand exactly what they would be doing on a day-to-day basis.
For more valuable tips, see our detailed guide on how to write a job description.
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Fast-Food Worker Job Description FAQ
It all depends on the role, but for a Fast-Food Worker job ad, it is best to stick to the standard of 300 and 600 words on one page.
Typically, someone from the human resources department is in charge of writing a Fast-Food Worker job description. It is also not rare for the HR representative to ask for input from operations managers and legal advisors.