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10 Best Contactless Check-In Software for Hotels

Explore the top contactless check-in software solutions that speed arrivals, enhance guest safety, and streamline hotel operations.

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Contactless Check-in Software: Key Takeaways

Contactless check-in software like HelloShift, Operto, and Virdee speeds arrivals and offers mobile registration, payments, and ID verification.

Pricing models range broadly, from monthly subscriptions with per guest fees to hardware + license combinations, varying by property size and vendor.

Ideal platforms cater to boutique hotels, aparthotels, and large enterprise resorts with flexible check-in flows and PMS integration.

Contactless check in software helps hotels speed arrivals, reduce front desk queues, and improve guest safety by moving registration, payments, and ID checks to mobile devices or kiosks.

This guide reviews the 10 best contactless check-in platforms in 2025, summarizing core features, integrations, ideal use cases, and pricing expectations to help hoteliers choose the right fit.

Contactless Check-in Software Cost Overview

Before we dive into each vendor, here is a quick snapshot of typical pricing models and entry costs you can expect when evaluating contactless check-in platforms.

The values in the table below are estimates based on vendor disclosures and market pricing. Actual costs vary by property size, integrations, hardware needs, and contract terms. Contact vendors for exact quotes.

Contactless check-in softwareTypical entry pricingCommon pricing model
HelloShift~$150 per month starterMonthly subscription + per guest fees
Canary Technologies$50 to $200 per monthMonthly + per authorization fee (~$0.25 to $1)
Operto$200 to $600 per monthMonthly or per door pricing, per room tiers
Virdee$99 to $400 per monthMonthly + kiosk hardware purchase or lease
INTELITY Mobile Check-InCustom pricing on requestEnterprise subscription
OpenKey$2 to $6 per room per monthPer room per month for mobile key management
Guestara$100 to $300 per monthMonthly subscription + per check-in fees or revenue share
RoomMasterCustom pricing on requestPMS integrated pricing, often one-time setup + monthly
RoomKeyPMSIncluded in broader PMS pricing or customPMS bundle or add on, contact vendor
SALTO KSHardware plus $2 to $5 per door per monthHardware purchase + license or recurring fee

1. HelloShift - Best for Seamless Mobile Check-In and Guest Engagement

HelloShift provides a mobile first contactless check-in experience that works without forcing guests to download an app. It supports document scanning, digital signatures, secure payments, and mobile key issuance when integrated with locks.

The platform emphasizes guest communication and engagement with customizable digital guidebooks, automated messaging, and staff workflows that reduce front desk touchpoints. HelloShift integrates with major PMS systems and popular lock providers for end to end automation.

Ideal for boutique hotels, lifestyle properties, and chains that want a modern, guest facing portal and strong messaging tools to drive direct sales and reduce arrival friction.

2. Canary Technologies - Best for Streamlined Credit Card Authorization

Canary Technologies focuses on secure, auditable credit card authorization for contactless arrivals. It generates unique links so guests can enter payment details remotely, then notifies staff when authorizations are complete.

This approach reduces phone calls and manual card handling while improving fraud protection. Canary integrates with PMS and payment gateways and provides a dashboard for tracking outstanding authorizations and status updates.

Best for properties that need a simple, secure authorization workflow to speed check-in and reduce disputes, especially higher volume or corporate focused hotels.

3. Operto - Best for Automated Guest Verification and Mobile Key Integration

Operto combines contactless check-in with guest verification, access control, and smart room automation. The platform can enable mobile keys on Bluetooth enabled locks without full hardware replacement in many cases.

Operto supports ID verification, digital registration, and branded guest portals while syncing data to the PMS. Additional tools include automated guest communications, housekeeping handoffs, and integration with energy management systems.

Operto is well suited to aparthotels, serviced apartments, and hotels that want to tie access control and room automation into a single guest journey.

4. Virdee - Best for Virtual Reception and Self-Service Kiosks

Virdee offers a flexible virtual reception platform that supports both mobile check-in and on site kiosks. Guests can scan passports or driver licenses at a kiosk or complete the process on their phone.

Features include integrated payments, ID verification, badge printing, and native integrations with lock vendors and PMS systems. Virdee is built to handle high throughput arrivals and can replace traditional front desk tasks with automated flows.

Choose Virdee for hotels, conference venues, and properties that want robust kiosk options alongside mobile check-in to handle peaks in arrivals.

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5. INTELITY Mobile Check-In - Best for Comprehensive Mobile Integration

INTELITY delivers a full mobile guest platform that includes contactless check-in, mobile key activation, in app payments, and guest services. The system is designed to sit alongside or integrated with a PMS and property systems.

Because INTELITY focuses on enterprise features like loyalty, F and B ordering, and in room control, its mobile check-in module is part of a broader guest experience ecosystem.

INTELITY is a fit for full service hotels and resorts that want a single provider for mobile engagement, operations, and digital room controls.

6. OpenKey - Best for Digital Key Management

OpenKey specializes in issuing secure mobile keys to guests as part of the contactless check-in flow. It integrates with many lock manufacturers and provides a guest friendly interface for receiving keys on iOS and Android devices.

OpenKey also supports integration with PMS and check-in portals so keys can be delivered automatically after payment and identity checks are complete. The focus is on access security and reliability across property types.

OpenKey is ideal for hotels prioritizing secure, scalable mobile access without replacing established PMS or lock ecosystems.

7. Guestara - Best for Mobile Check-In and Upselling Opportunities

Guestara offers a lightweight mobile check-in solution that does not require an app and includes registration cards, document upload, digital signatures, and secure payment processing. It also supports targeted upsells such as room upgrades, early check in, and amenity offers during pre arrival flows.

The platform emphasizes conversion and revenue optimization by surfacing upsell options during the check-in journey and integrates with PMS solutions to sync arrivals and inventory.

Guestara suits independent hotels and chains that want a contactless check-in tool with built in revenue features to increase average booking value.

8. RoomMaster - Best for Integrated Check-In and PMS Solutions

RoomMaster provides check-in automation tightly integrated with its PMS capabilities. The system supports pre arrival registration, payment capture, room assignment, and mobile key delivery when combined with key partners.

Using a PMS native check-in flow reduces duplicate data entry and keeps payments and folios synchronized. RoomMaster is typically offered as part of a broader property management and front desk solution.

Choose RoomMaster when you prefer an integrated PMS driven workflow and want check-in features bundled with reservations, accounting, and operations.

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9. RoomKeyPMS - Best for Mobile Platform Integration

RoomKeyPMS has extended its platform with mobile check-in capabilities so guests can confirm details, sign registrations, accept policies, and complete payment before arrival. The mobile module ties directly into the PMS to update reservations and folios in real time.

Because the mobile check-in is part of the PMS suite, properties benefit from consistent data, reporting, and central management across multiple locations.

RoomKeyPMS is a good option for independent groups and small chains that want contactless functionality without adding standalone third party systems.

10. SALTO KS - Best for Smart Lock Integration

SALTO KS is an access management platform that provides keyless entry solutions for hotels. While SALTO focuses on locks and access control, it is commonly paired with contactless check-in portals to deliver mobile keys and manage permissions.

The solution includes cloud management, digital credentials, and integrations with PMS and guest portals. Pricing typically involves hardware purchase plus recurring licensing for cloud services and mobile credentials.

Properties looking to modernize access control and offer secure mobile entry alongside contactless check-in workflows should consider SALTO KS.

Conclusion

Contactless check-in is now a core expectation of modern travelers and a strong operational lever for hotels to reduce queues, lower labor load, and improve safety. The right choice depends on your property size, existing PMS and lock ecosystem, and whether you prefer a standalone portal, kiosk solution, or PMS native option.

When evaluating vendors, prioritize integration depth, identity and payment security, mobile key compatibility, and pricing transparency. Request demos and pilot programs to validate guest adoption and operational impact before full rollout.

Contactless Check-in Software FAQs

Contactless check-in software enables guests to complete arrival tasks such as registration, payment, and ID verification via mobile devices or kiosks, minimizing physical contact at the front desk.

Typical pricing includes monthly subscriptions, per guest or authorization fees, and hardware purchase or leasing costs, which vary based on property size and software features.

Boutique hotels, aparthotels, resorts, and larger chains benefit by improving arrival speed, safety, and guest experience with integrated PMS and mobile key management.

Many platforms offer seamless integration with popular PMS systems, allowing synchronized guest data, reservations, payments, and mobile key issuance.

By reducing physical interaction and handling of cash or cards, contactless check-in lowers potential virus transmission and speeds guest processing at arrival.

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