Workplace Experience Receptionist - Boston, MA

CBRE is a leading global real estate services firm, widely recognized for its comprehensive approach and commitment to excellence across various sectors including commercial real estate, property management, and investment services. Known for fostering innovative workplace environments, CBRE integrates advanced technologies and sustainable practices to deliver exceptional client value. The company places high importance on diversity and inclusion, ensuring an equitable and supportive culture for all employees. With operations spanning numerous countries, CBRE offers extensive opportunities for career growth and development within the real estate and workplace management industry.

The Workplace Experience Receptionist is a critical role within CBRE, serving as the initial point of contact for employees, visitors, and clients. This position embodies the company's mission to create an inviting and well-organized workplace by delivering personalized services and administrative support that enhance the overall experience. The receptionist plays a central role in managing communications and logistics, from handling phone inquiries and coordinating reservations for meetings and catering to maintaining the reception and common areas in a professional and welcoming manner.

In this role, the Workplace Experience Receptionist will handle a variety of responsibilities including managing the daily phone queries and the central reservation inbox, which encompasses AV and meeting room bookings along with catering requests. Precision and attentiveness are vital as the receptionist ensures all client and tenant needs are addressed promptly and professionally. The role also involves executing administrative duties such as distributing packages and mail, maintaining office and café supplies, and ensuring adherence to security and emergency protocols.

Successful candidates should have a passion for service delivery, demonstrating a warm and flexible approach to engaging with diverse individuals. The position demands strong verbal and written communication skills, an attention to detail, and a capacity for managing multiple tasks efficiently. Familiarity with Microsoft Office Suite and willingness to learn new technologies is essential to support operational excellence. Physical demands include the ability to stand for extended periods, and to perform tasks requiring mobility and occasional lifting.

CBRE offers a competitive salary range between $50,000 and $54,080 annually for this role, with compensation determined based on the candidate's education, skills, and experience. Working as a Workplace Experience Receptionist not only provides a stable and rewarding career path but also the chance to contribute to a dynamic company focused on creating superior work environments. CBRE values its employees and provides reasonable accommodations to support diversity and inclusion in all aspects of its recruitment and workplace practices.