Job Overview
Compensation
Salary
Range $52,000.00 - $58,403.00
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Paid Time Off
Career growth opportunities
Job Description
CBRE is a global leader in commercial real estate services and investments. This Fortune 500 company is known for its commitment to providing exceptional workplace environments across diverse industries. CBRE focuses on delivering high-quality services and innovative solutions that help clients maximize the value of their real estate portfolios. With a presence in numerous countries, CBRE offers a dynamic and inclusive workplace culture that fosters professional growth and encourages collaboration among its associates. The company values diversity, integrity, service, and excellence, making it an industry leader and an employer of choice for talented professionals seeking opportunities in a vibrant and supportive environment.
As a CBRE Workplace Experience Coordinator, you will play a critical role in shaping the daily experiences of employees and guests in a designated building. The position is integral to the Workplace Experience function, responsible for providing white-glove hospitality and world-class customer service. This role is designed for professionals who thrive on creating welcoming environments, managing facility-related services, and supporting workplace events and activities. The Coordinator serves as the first point of contact for anyone entering the facility, greeting them with warmth and professionalism while ensuring strict adherence to security protocols.
The role entails managing a variety of administrative and operational tasks such as issuing visitor and parking passes, answering phones with a professional demeanor, and coordinating recreational, dining, and business activities for clients and employees. You will also be responsible for managing janitorial or maintenance work orders and coordinating essential workplace services including mail and office supplies. In addition, you will handle inquiries and complaints with tact and provide effective solutions to maintain a positive workplace atmosphere.
Your responsibilities will extend to organizing and managing onsite events, which involves securing event spaces, setting up and dismantling rooms, and ensuring timely delivery of supplies. Adherence to property-specific security and emergency protocols is vital for ensuring the safety of all individuals within the building. Collaboration with vendors and clear communication within the team will be essential for maintaining smooth daily operations.
CBRE offers competitive compensation with a salary range from $52,000 to $58,403 annually based on qualifications and experience. Employment benefits include comprehensive health insurance, dental, vision, life insurance, a 401(k) plan, generous paid time off, and unlimited opportunities for career growth and development. CBRE is committed to equal employment opportunities and values diversity in its workforce. Reasonable accommodations are available for applicants with disabilities during the hiring process, reflecting the company’s inclusive and supportive employment practices.
As a CBRE Workplace Experience Coordinator, you will play a critical role in shaping the daily experiences of employees and guests in a designated building. The position is integral to the Workplace Experience function, responsible for providing white-glove hospitality and world-class customer service. This role is designed for professionals who thrive on creating welcoming environments, managing facility-related services, and supporting workplace events and activities. The Coordinator serves as the first point of contact for anyone entering the facility, greeting them with warmth and professionalism while ensuring strict adherence to security protocols.
The role entails managing a variety of administrative and operational tasks such as issuing visitor and parking passes, answering phones with a professional demeanor, and coordinating recreational, dining, and business activities for clients and employees. You will also be responsible for managing janitorial or maintenance work orders and coordinating essential workplace services including mail and office supplies. In addition, you will handle inquiries and complaints with tact and provide effective solutions to maintain a positive workplace atmosphere.
Your responsibilities will extend to organizing and managing onsite events, which involves securing event spaces, setting up and dismantling rooms, and ensuring timely delivery of supplies. Adherence to property-specific security and emergency protocols is vital for ensuring the safety of all individuals within the building. Collaboration with vendors and clear communication within the team will be essential for maintaining smooth daily operations.
CBRE offers competitive compensation with a salary range from $52,000 to $58,403 annually based on qualifications and experience. Employment benefits include comprehensive health insurance, dental, vision, life insurance, a 401(k) plan, generous paid time off, and unlimited opportunities for career growth and development. CBRE is committed to equal employment opportunities and values diversity in its workforce. Reasonable accommodations are available for applicants with disabilities during the hiring process, reflecting the company’s inclusive and supportive employment practices.
Job Requirements
- Currently authorized to work in the United States without visa sponsorship
- Bachelor's degree preferred or equivalent combination of education and experience
- Minimum 2 years of relevant hospitality or customer service experience
- Open and flexible work schedules
- Ability to comprehend, interpret, and act on instructions
- Strong interpersonal skills with a warm and approachable demeanor
- Ability to perform physical activities including walking, standing for extended periods, bending, stooping, pushing, pulling, and lifting up to 40 lbs
- Proficiency in Microsoft Office suite
- Detail-oriented with strong organizational skills
Job Qualifications
- Bachelor's degree preferred or equivalent experience
- Minimum 2 years of front desk, concierge, customer service, or hospitality experience
- Proficiency in Microsoft Office products including Word, Excel, and Outlook
- Strong verbal and written communication skills
- Exceptional organizational skills and attention to detail
- Ability to engage warmly and empathetically with diverse individuals
- Experience managing workplace or event coordination tasks
Job Duties
- Greet employees and guests as the first point of contact
- Issue visitor and parking passes following security protocols
- Answer telephone inquiries professionally
- Arrange and confirm recreational, dining, and business activities
- Manage janitorial and maintenance work orders as needed
- Coordinate and execute workplace services including mail and office supply services
- Organize and manage on-site events, including event space setup and tear down
- Follow property-specific security and emergency procedures
- Coordinate with vendors supplying goods and services
- Address inquiries or complaints from employees and guests professionally
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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