Workplace Concierge

APMG is a leading public media organization dedicated to creating engaging, informative, and inclusive content for diverse audiences. Located in the heart of downtown St. Paul, the Kling Public Media Center (KPMC) serves as a hub for innovation and community connection through public media. APMG emphasizes a collaborative working environment that fosters creativity, professionalism, and inclusivity. This vibrant organization supports artists, donors, community partners, and employees, ensuring everyone feels welcomed and valued in its dynamic workspace. The workplace culture is defined by a commitment to hospitality, inclusivity, and service excellence, which is reflected throughout the organization’s values and daily operations.

The Workplace Concierge role at APMG is a pivotal position that functions as the primary point of contact and the first impression for anyone entering the Kling Public Media Center. With an employment type that is on-site in St. Paul, MN, this role offers a salary range of $52,000 to $56,000 per year, dependent on experience and education. The Workplace Concierge is responsible for managing front-desk hospitality and workplace coordination, acting as a linchpin in creating seamless, warm, and professional interactions for employees, artists, guests, donors, vendors, and various community partners. This role is instrumental in supporting meeting and event logistics, workplace services, visitor management, and employee support, all contributing to a positive and organized public media environment.

As a Workplace Concierge, the incumbent works closely with the Facilities Manager and other internal teams to ensure the physical space is welcoming, well-maintained, and fully functional. The Concierge is responsible for overseeing visitor check-ins, badging, and wayfinding, while coordinating meeting readiness and supporting hospitality during internal events. In addition, the role demands proactive anticipation of workplace needs and challenges, requiring strong judgment and a service-oriented mindset. The Workplace Concierge also plays a key role in managing supplies, mail, and vendor relationships, ensuring that the office environment consistently reflects APMG's high standards of care and inclusivity.

The position supports budget management functions by tracking spending related to hospitality, workplace supplies, and events, processing purchase orders, coordinating payments, and producing regular budget reports for leadership. This function ensures fiscal responsibility and alignment with organizational goals.

Employee experience is a critical aspect of the role, involving daily workplace support, assisting new hires, maintaining detailed records, and developing standard operating procedures that enhance service consistency. This role demands excellent communication, problem-solving, and organizational skills to collaborate effectively with multiple departments and build a culture of hospitality and inclusivity within APMG.

This fully on-site position requires the ability to work within standard business hours from Monday to Friday, with occasional evening hours for event support. Physical demands include mobility within office spaces and community environments, standing, walking, and occasional lifting of items up to 50 pounds. The position ensures a healthy balance between hospitality and facility operations, partnering seamlessly with building management to facilitate a functional, safe, and pleasant workspace.

APMG offers a comprehensive benefits package, including medical, dental, vision, life insurance, paid leave, retirement plans, and employee assistance programs. The organization is committed to diversity and encourages applicants from all backgrounds to join its inclusive workplace. The Workplace Concierge role is ideal for candidates with a passion for service, strong interpersonal skills, and dedication to maintaining an exceptional workplace experience within a dynamic public media environment.