Wine Experience Attendant

Cooper's Hawk is a distinguished hospitality company that blends the sophistication of a Napa-style tasting room with a full-service restaurant and retail experience. Renowned for its commitment to delivering exceptional dining and wine experiences, Cooper's Hawk has been a significant player in the industry since 2005. The establishment prides itself on its scratch-kitchen menu meticulously crafted to complement its exquisite selection of wines, all of which are showcased in a warm and inviting atmosphere. Cooper's Hawk also operates one of the largest wine clubs in the world, offering exclusive benefits, curated dining, and travel experiences that deepen guests' connection to the wine culture and community.

This unique lifestyle brand has expanded to include Piccolo Buco by Cooper's Hawk, a vibrant Roman-inspired dining concept, enhancing its portfolio with flavors that bring a taste of Rome to its guests. At Cooper's Hawk, hospitality runs deep, and the company is committed to creating memorable moments through its food, wine, and community engagement.

The Wine Experience Attendant role at Cooper's Hawk is pivotal in delivering the company's promise of heartfelt hospitality. This position goes beyond simply pouring wine; it involves creating engaging, memorable interactions with guests through knowledgeable and passionate service. These attendants act as guides, ushering guests through the diverse wine offerings and retail selections available at Cooper's Hawk while encouraging involvement in the thriving Wine Club community. The role requires an individual who is passionate about food, wine, and meaningful interpersonal connections.

Every conversation and interaction is an opportunity for Wine Experience Attendants to craft an unforgettable visit that inspires guests to return. Attendants must be prepared to showcase detailed product knowledge, share the story of Cooper's Hawk, and promote special retail items skillfully while contributing to an atmosphere of welcoming warmth and friendly expertise. This role requires multitasking in a fast-paced environment, maintaining a clean and stocked station, and supporting guest service and operations fluidly.

Candidates for this role should be at least 21 years old and preferably have experience in restaurant, retail, or wine environments. Comfort in discussing wine and Wine Club benefits and a natural passion for hospitality are essential. Physical stamina is required as attendants must be able to stand for extended periods and lift up to 40 pounds, coupled with flexible availability including weekends and holidays.

The role offers numerous benefits including dining and carryout discounts, retail wine discounts, monthly wine tastings, medical and dental insurance, vision coverage, telehealth options, 401k with company match, paid time off, flexible schedules, early pay access, and wellness support. Career growth and education pathways are integrated into the position, with opportunities for wine and culinary education, milestone recognition, and referral bonuses.

Ultimately, working at Cooper's Hawk as a Wine Experience Attendant is an excellent opportunity for individuals eager to combine their love of wine, food, and hospitality while building lasting relationships with guests and contributing to a renowned hospitality brand dedicated to excellence and experiential engagement.