Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.00
Work Schedule
Standard Hours
Benefits
Equal employment opportunity
inclusive work environment
Training and development opportunities
Collaborative team culture
Employee Discounts
flexible scheduling
Job Description
Brooklyn Winery is a distinguished boutique urban winery located in the heart of Brooklyn, New York. As a people-first organization, Brooklyn Winery takes pride in offering high-touch hospitality experiences that emphasize seasonality, authenticity, and soulful interactions. The winery is dedicated to the craft of winemaking, valuing the beauty of expertly produced wines and the seamless pairing of these wines with delicious food. Known for cultivating a warm and inviting atmosphere, Brooklyn Winery attracts guests who appreciate not only quality wine but also genuine hospitality and meaningful connections.
The role of Wine Educator at Brooklyn Winery is designed for hospitality professionals who are passionate about food, wine, and exceptional guest experiences. This position is integral to maintaining the winery's reputation for delivering friendly, attentive, and knowledgeable service. Wine Educators represent the heart and soul of the guest experience, ensuring that every visitor feels welcome, comfortable, important, and relaxed throughout their visit. They embody the winery's values and play a critical role in communicating the stories behind the wines, educating guests, and enhancing their overall enjoyment.
Wine Educators collaborate closely with colleagues to uphold health and safety standards, and contribute to maintaining the ambiance and cleanliness of the winery. Their responsibilities extend beyond serving wine; they actively engage with guests during tours and tastings, manage multiple tasks simultaneously, and oversee the smooth flow of experiences such as guided wine tastings, tours, and wine-based events. This role demands professionalism, a genuine love for hospitality, excellent communication skills, and a strong knowledge of Brooklyn Winery's products and operations.
In this position, Wine Educators assist guests with wine orders, retail purchases, and provide curated wine tasting experiences. They are also responsible for monitoring guests’ alcohol consumption during tours to ensure safety and compliance with regulations. Attention to detail, adherence to company policies, and a warm, approachable demeanor are essential qualities for success in this role. Additionally, Wine Educators may assist in training new staff and contribute to ongoing learning initiatives.
Brooklyn Winery is committed to creating an inclusive and welcoming workplace. The winery offers equal employment opportunities and is dedicated to prohibiting discrimination and harassment of any kind. Embracing diversity and fostering respect among employees and guests alike, Brooklyn Winery is a place where passion for wine and hospitality comes to life in a collaborative and nurturing environment.
The role of Wine Educator at Brooklyn Winery is designed for hospitality professionals who are passionate about food, wine, and exceptional guest experiences. This position is integral to maintaining the winery's reputation for delivering friendly, attentive, and knowledgeable service. Wine Educators represent the heart and soul of the guest experience, ensuring that every visitor feels welcome, comfortable, important, and relaxed throughout their visit. They embody the winery's values and play a critical role in communicating the stories behind the wines, educating guests, and enhancing their overall enjoyment.
Wine Educators collaborate closely with colleagues to uphold health and safety standards, and contribute to maintaining the ambiance and cleanliness of the winery. Their responsibilities extend beyond serving wine; they actively engage with guests during tours and tastings, manage multiple tasks simultaneously, and oversee the smooth flow of experiences such as guided wine tastings, tours, and wine-based events. This role demands professionalism, a genuine love for hospitality, excellent communication skills, and a strong knowledge of Brooklyn Winery's products and operations.
In this position, Wine Educators assist guests with wine orders, retail purchases, and provide curated wine tasting experiences. They are also responsible for monitoring guests’ alcohol consumption during tours to ensure safety and compliance with regulations. Attention to detail, adherence to company policies, and a warm, approachable demeanor are essential qualities for success in this role. Additionally, Wine Educators may assist in training new staff and contribute to ongoing learning initiatives.
Brooklyn Winery is committed to creating an inclusive and welcoming workplace. The winery offers equal employment opportunities and is dedicated to prohibiting discrimination and harassment of any kind. Embracing diversity and fostering respect among employees and guests alike, Brooklyn Winery is a place where passion for wine and hospitality comes to life in a collaborative and nurturing environment.
Job Requirements
- Have an expert understanding of District Winery wines, history, and operations
- Comfort and firm grasp of all wine experiences offered to the public and as event enhancements including, but not limited to, tours and tastings, Smarter than a Somm, Sideways, Wine and Cheese Pairing/WalkAbout, Wine and Games, Wine Trivial Pursuit
- Must stay up to date on all current wines and experiences as they change
Job Qualifications
- Expert understanding of District Winery wines, history, and operations
- Comfortable grasp of all wine experiences offered to the public and as event enhancements including tours and tastings, Smarter than a Somm, Sideways, Wine and Cheese Pairing/WalkAbout, Wine and Games, Wine Trivial Pursuit
- Knowledge of current wines and experiences and ability to stay up to date as they change
- Excellent communication and interpersonal skills
- Passion for food and wine
- Ability to work collaboratively in a team environment
- Professional demeanor and appearance
Job Duties
- Place wine orders using POS system
- Pour wines for tasting
- Assist guests with retail (to-go) wine purchases
- Serve the needs of multiple guests at the same time
- Control flow of tour and monitor guests' alcohol consumption
- Conduct winery tours and curated wine tastings
- Label wine bottles
- Abide by sanitation, health and company guidelines concerning safety, cleanliness, and alcoholic beverages
- Address guest concerns promptly, politely and positively
- Attend meetings and trainings as requested
- Assist with training of new staff
- Adhere to grooming, conduct, and uniform standards
- Maintain a clean work by removing trash, cleaning tasting tables and water station
- Execute opening and closing procedures as directed
- Other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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