Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Chili's is a well-established casual dining restaurant chain that started its journey in Dallas, Texas in 1975. Since its inception, Chili's has become synonymous with bold flavors and a fun dining experience. Known for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's combines quality food with a welcoming atmosphere. The brand has carved a niche in the competitive casual dining industry by emphasizing exceptional service, warm hospitality, and community involvement. With decades of experience under its belt, Chili's continues to uphold a legacy deeply rooted in its dedication to guest satisfaction and team camaraderie.
The restaurant prides itself on fostering a culture where employees feel valued and motivated to give their best every day. Chili's managerial team plays a central role in ensuring that this culture thrives. The company believes that hospitality is at the heart of their business, and this philosophy drives their hiring of managers. These leaders are more than supervisors; they are mentors who connect meaningfully with both guests and team members. Management at Chili's is characterized by a 'win-together' mindset where teamwork is rewarded, and above-and-beyond efforts are recognized and celebrated.
As a Chili's Manager, you will be in a dynamic role that balances operational responsibilities with people leadership. You will lead your team through fast-paced and high-energy shifts, ensuring that every guest enjoys an exceptional dining experience that meets and exceeds expectations. This role is critical to the restaurant’s success because managers are the key link between the front-line team and the overall business objectives.
Your responsibilities will range from maintaining quality standards and operational systems to fostering open communication and driving employee development. You will be expected to model accountability, transparency, and a commitment to Chili's cultural values, which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. In this position, you will actively engage in cost control measures and implement business systems designed to optimize financial results.
Moreover, your leadership will directly influence the guest experience and team morale. By hiring, training, and retaining team members, you play a pivotal role in their professional growth, preparing them for larger responsibilities within the restaurant. Your ability to connect with both guests and the local community will enhance Chili's reputation as a welcoming dining destination.
Overall, this position is for a dependable and enthusiastic leader who thrives in a fast-paced environment and possesses great multitasking skills. If you have a passion for hospitality, a commitment to excellence, and a drive to lead a team toward success, a managerial role at Chili's offers an exciting and rewarding career opportunity.
The restaurant prides itself on fostering a culture where employees feel valued and motivated to give their best every day. Chili's managerial team plays a central role in ensuring that this culture thrives. The company believes that hospitality is at the heart of their business, and this philosophy drives their hiring of managers. These leaders are more than supervisors; they are mentors who connect meaningfully with both guests and team members. Management at Chili's is characterized by a 'win-together' mindset where teamwork is rewarded, and above-and-beyond efforts are recognized and celebrated.
As a Chili's Manager, you will be in a dynamic role that balances operational responsibilities with people leadership. You will lead your team through fast-paced and high-energy shifts, ensuring that every guest enjoys an exceptional dining experience that meets and exceeds expectations. This role is critical to the restaurant’s success because managers are the key link between the front-line team and the overall business objectives.
Your responsibilities will range from maintaining quality standards and operational systems to fostering open communication and driving employee development. You will be expected to model accountability, transparency, and a commitment to Chili's cultural values, which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. In this position, you will actively engage in cost control measures and implement business systems designed to optimize financial results.
Moreover, your leadership will directly influence the guest experience and team morale. By hiring, training, and retaining team members, you play a pivotal role in their professional growth, preparing them for larger responsibilities within the restaurant. Your ability to connect with both guests and the local community will enhance Chili's reputation as a welcoming dining destination.
Overall, this position is for a dependable and enthusiastic leader who thrives in a fast-paced environment and possesses great multitasking skills. If you have a passion for hospitality, a commitment to excellence, and a drive to lead a team toward success, a managerial role at Chili's offers an exciting and rewarding career opportunity.
Job Requirements
- High school diploma or equivalent
- Experience in a supervisory or managerial role preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Dependable and a team player
- Multitasking skills
- Commitment to hospitality and guest service excellence
Job Qualifications
- Previous managerial or supervisory experience in a restaurant or hospitality setting
- Strong leadership and interpersonal skills
- Excellent communication abilities
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of food safety and handling procedures
- Proven ability to drive business results and manage costs
- Commitment to fostering a positive team environment and open communication
- High school diploma or equivalent
- Willingness to learn and adapt to corporate systems and culture
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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