Wendy's Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh, high-quality menu items and commitment to providing a welcoming and efficient dining experience. Founded in 1969, Wendy's has grown into a global brand with thousands of locations worldwide. As part of the fast-food industry, Wendy's continues to innovate and cater to customers seeking quick, delicious, and satisfying meals. Being a franchise-operated establishment, individual franchisees like Cotti Foods Group manage local branches, delivering the brand's promise through dedicated teams and exceptional service.

Starting your career at Wendy's means joining a dynamic team focused on growth, success, and customer satisfaction. Wendy's upholds a culture that supports employee development by providing the necessary tools and resources for career advancement. Employees are valued for their contributions, and the company fosters an environment where success is shared and encouraged. This role offers an exciting opportunity for individuals passionate about customer service and food preparation within a fast-paced, well-structured workplace.

The position of Wendy's Crew Member is pivotal in creating a memorable customer experience. As the first point of contact, you will represent Wendy's brand in every interaction, whether greeting guests in the dining area, taking orders at the drive-thru, or preparing meals behind the scenes. This role requires a friendly, professional demeanor, strong communication skills, and the ability to work efficiently under pressure while maintaining high standards of food quality and safety.

Key responsibilities include providing excellent customer service, handling cash transactions accurately, preparing food items according to Wendy's standards, and ensuring the cleanliness and safety of the work environment. The crew member will also be involved in inventory management tasks such as receiving shipments and proper storage of ingredients. The role demands flexibility to work various shifts, the ability to maintain good hygiene and professional appearance, and a commitment to teamwork and positive attitude.

Being employed by Cotti Foods Group as a Wendy's franchisee means understanding that wages and benefits might vary, but the opportunity for personal and professional growth remains consistent. This position is ideal for individuals aged 16 and older who are motivated to learn and thrive in a fast-paced food service setting. In addition to gaining valuable experience, crew members have access to training programs that help enhance skills and build a foundation for a long-term career in the restaurant industry.

Job Requirements

  • 16 years and older
  • proof of age and work permit if under 18
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours
  • ability to contribute to the team and maintain a positive attitude and strong work ethic
  • enthusiastically help with various tasks as required
  • act in a friendly, courteous, and helpful manner with guests and co-workers
  • ability to anticipate bottlenecks in service and act to resolve them
  • communicate ideas, suggestions and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • perform effectively and safely with minimal direct supervision
  • ability to learn quickly in a fast-paced environment
  • exert a high degree of energy and drive to meet customer demands
  • able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Job Qualifications

  • 16 years and older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive to work on time and be dependable
  • ability to contribute to the team and maintain a positive attitude and strong work ethic
  • communicate ideas, suggestions and concerns in a constructive and professional manner
  • ability to learn quickly in a fast-paced environment
  • make timely decisions to meet guest and business needs appropriately
  • act in a friendly, courteous, and helpful manner with guests and co-workers

Job Duties

  • Provide excellent customer service
  • perform duties of a dining room cashier, drive-thru cashier and drive-thru outside order taker
  • prepare ingredients and make menu items for orders
  • greet guests in a friendly and professional manner
  • ensure food safety, quality and sanitation
  • receive shipments and maintain proper storage of ingredients and supplies
  • complete daily, weekly and monthly cleaning
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Entry Level (1-2 years)


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