Wendys Assistant Manager – WEN 9061 San Diego – Scripps Poway (San Diego, CA)

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality ingredients, innovative menu offerings, and commitment to customer satisfaction. With a rich history dating back to 1969, Wendy's has grown to become one of the largest and most popular quick-service restaurants worldwide. Known for its fresh, never frozen beef and a wide range of menu items including hamburgers, chicken sandwiches, salads, and sides, Wendy's focuses on delivering a consistent, high-quality dining experience. The company values integrity, teamwork, and customer service, fostering a welcoming and dynamic environment for both employees and customers alike. As an establishment operating in a fast-paced industry, Wendy's places a strong emphasis on operational excellence, safety compliance, and employee development to maintain its reputation and meet business objectives.

The Assistant Manager role at Wendy's is a pivotal position that provides critical support to the General Manager in overseeing daily restaurant operations. This leadership role is responsible for ensuring that every shift operates efficiently, safely, and in alignment with Wendy's stringent standards. The Assistant Manager plays a key part in managing and developing team members by supporting hiring processes, onboarding new employees, and delivering impactful coaching and training. A core component of the role involves maintaining high levels of customer service by monitoring service metrics such as friendliness, accuracy, cleanliness, speed, and taste, thereby guaranteeing a memorable dining experience for guests.

Operational responsibilities include overseeing opening and closing procedures, enforcing food safety protocols, performing inventory counts, and managing food quality and waste control. The Assistant Manager is also involved in financial management duties such as monitoring daily sales, cash handling accuracy, and labor cost control. Acting as the person in charge during the General Manager’s absence, this role demands a strong leader who can maintain discipline, enforce uniform standards, and foster a respectful, professional work atmosphere.

This position requires the ability to handle physical demands inherent in restaurant work, including prolonged standing, lifting, and multitasking in a fast-paced environment. Cognitive skills such as decision-making, prioritization, and problem-solving are essential to navigate daily operational challenges. The role requires compliance with company policies, safety regulations, and employment laws to uphold a safe and inclusive workplace. Candidates should possess at least one to two years of supervisory experience in a restaurant or retail setting, hold a high school diploma or equivalent, and have ServSafe certification or be willing to obtain it.

The Assistant Manager opportunity at Wendy's offers a chance to contribute to a dynamic team, develop leadership skills, and impact customer satisfaction directly. This role is ideal for motivated individuals passionate about the food service industry and looking to grow within a reputable and supportive company. The work schedule is flexible and includes nights, weekends, and holidays, reflecting the operational needs of a busy restaurant environment. Reliable transportation and a commitment to upholding Wendy's values of Integrity, Loyalty, Winning, Service, and Teamwork are also essential for success in this position.