Weeknight & Weekend Concierge

Provincial Senior Living is a respected leader in the senior living industry, managing lifestyle-driven Independent Living communities across the United States. The company operates more than 13,000 apartment units dedicated to enriching the lives of seniors and their families by offering personalized care, hospitality, and fostering authentic connections within their communities. Known for their commitment to their foundational Pillars of Excellence, Provincial Senior Living ensures that every resident receives compassionate and individualized support to promote wellness and quality of life. With a reputation cemented by multiple Great Place to Work certifications from 2022 through 2026, the organization is recognized for its exceptional workplace culture and meaningful career opportunities.

The company offers competitive wages, flexible scheduling options including full-time and part-time positions, and a comprehensive benefits package that supports both the health and financial well-being of their team members. Benefits also include access to wages before payday, paid time off and holidays for full-time employees, comprehensive health, dental, vision, life and disability insurance, 401(k) plans with employer matching, paid training, and opportunities for career advancement. Additional perks like meals, uniforms, and an Employee Assistance Program further enhance the workplace experience.

The role of Concierge at Provincial Senior Living is critical to maintaining the welcoming and efficient environment of their communities. This position serves as the initial point of contact for residents, visitors, and employees, providing courteous and professional reception services. The Concierge handles telephone answering and reception duties, manages internal and external calls, takes clear messages, and provides general information. This position requires a high level of interpersonal skills as it involves greeting and assisting residents and guests, answering inquiries, and directing visitors appropriately.

Beyond greeting and communication responsibilities, the Concierge coordinates various administrative tasks to support community operations. These include preparing meal tickets and tallying meal counts, updating resident directories and move-in/move-out logs, managing appointment scheduling for residents such as hairdresser visits and transportation arrangements, and distributing mail to residents and key staff members. Maintaining a neat and organized desk and entry area is also essential in creating a positive first impression for all who enter the community.

This position offers an opportunity for individuals who take pride in providing excellent customer service and enjoy making a direct impact on the lives of seniors. It is suited for candidates with a background in customer service or related experience who are enthusiastic about contributing to a supportive and caring living environment. The Concierge role at Provincial Senior Living is a gateway to a rewarding career path within one of the largest and most reputable senior living organizations in the United States, where dedication to team member growth and professional development is a priority.