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Weekend Night Auditor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

competitive salary
Annual review with increase potential
401k program with company match
Medical insurance
Dental Insurance
Vision Insurance
wellness benefits

Job Description

Arbor Lodging is a premier hotel investment and management company that has established itself as a leader in the hospitality industry. With a growing portfolio of hotels located throughout the United States, Mexico, and the Caribbean, Arbor Lodging partners with some of the most prestigious hotel brands in the world, including Marriott, Hilton, Hyatt, and IHG. The company is widely recognized for its proactive and holistic approach to service, creating environments where guests feel genuinely welcomed and supported at every touchpoint. Arbor Lodging's culture is deeply people-focused, data-driven, and results-oriented, supporting a dynamic workplace where employees are encouraged to grow professionally and deliver exceptional customer experiences.

The role of the Night Auditor within Arbor Lodging is a vital position that supports both the operational and financial integrity of each hotel property. The Night Auditor is responsible for the overnight audit processes and key accounting functions such as the daily reporting of revenues and accounts payable. This position ensures the accuracy of financial records by performing transaction audits and verifications, preparing final statements necessary for the following day's check-outs, and balancing the daily accounts. In addition to these accounting duties, the Night Auditor frequently performs reception duties for late-night guests, including managing check-ins and promptly addressing guest requests or concerns.

This opportunity offers a competitive hourly wage starting at $20.00, with an annual salary review and potential for increases based on performance. Arbor Lodging also offers a comprehensive benefits package, including medical, dental, and vision insurance for eligible employees, a 401k program with company matching contributions, and wellness benefits designed to support employees’ overall health and well-being.

The Night Auditor position demands a high level of accuracy, integrity, and excellent customer service skills. The role requires proficiency in front office equipment and accounting procedures, as well as a solid understanding of auditing principles and the ability to balance and close accounts efficiently. Candidates must be able to work overnight shifts and manage multiple responsibilities simultaneously, ensuring both the financial and guest service standards of Arbor Lodging properties are consistently met.

Arbor Lodging embraces a set of guiding principles that form the foundation of its company culture: doing the right thing with integrity, leading with heart by demonstrating kindness and hospitality, being accountable by taking ownership and delivering results, aiming higher to exceed expectations and foster innovation, and celebrating differences by embracing diversity and respecting individual perspectives. These principles drive a supportive and inclusive workplace environment where employees can thrive and progress in their careers.

Overall, the Night Auditor role at Arbor Lodging offers a meaningful career opportunity for individuals passionate about hospitality and finance, looking to join a reputable and growing company known for its commitment to excellence and employee development. This position is ideal for meticulous, responsible, and service-oriented candidates who seek to contribute to the operational success and guest satisfaction at some of the finest hotels across North America and beyond.

Job Requirements

  • High school graduate or equivalent
  • Minimum one year of hotel front desk experience
  • Understand basic principles of auditing balancing and closing out accounts
  • Know how to operate front office equipment
  • Experience handling cash accounting procedures and general administrative tasks
  • Excellent customer service skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum one year of hotel front desk experience
  • Understand basic principles of auditing balancing and closing out accounts
  • Know how to operate front office equipment
  • Experience handling cash accounting procedures and general administrative tasks
  • Excellent customer service skills

Job Duties

  • Check front office accounting records for accuracy summarize information for the hotel's financial records
  • Track room revenue occupancy percentages and other front office operating statistics
  • Prepare a summary of cash check and credit card activities reflecting the hotel's financial performance for the day
  • Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
  • Ensure charges of the day have been properly posted to the appropriate guest folio or master account
  • Process guest charges voucher and credit card vouchers
  • Transfer charges and deposits to master accounts
  • Check to see that all charges are assigned to the appropriate departments
  • Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
  • Print and file reservations for the next business day
  • Monitor the status of coupon discount and other promotional programs
  • Perform check-ins and check-outs as well as wake-up calls
  • Summarize results of operations for management
  • Balance the days charges making corrections as necessary
  • Respond to guest needs special requests and complaints
  • Ability to sit stand or walk for extended periods of time
  • Additional tasks may be assigned at any given time

Job Criteria

Experience

No experience required


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